ServiceNow
We partner with ServiceNow to optimize your investment in workflow automation across service operations, customer management, enterprise resource planning and employee experience.
Optimize, streamline and realize ROI
Optimize your workflow automation and streamline enterprise operations through our ServiceNow solutions that draw on our functional expertise and extensive experience. With hundreds of successful customer transformations across all areas, we bring our unique design-centered approach to all our engagements to optimize user experience and realize ROI.
Case Studies
Read how companies in various industries solved their challenges using ServiceNow with NTT DATA.
Novavax
Boosting efficiency and productivity with ServiceNow
American biotechnology company, Novavax, improved operational efficiencies by evolving their IT service management (ITSM) with an upgraded ServiceNow platform and a foundation for a scalable ITSM solution.
Global manufacturing organization
Optimizing software spend with ServiceNow
By modernizing their IT asset management (ITAM) environment in ServiceNow, this manufacturer optimized software spend, eliminated waste and redistributed software budgets to better support strategic future initiatives.
We knew that expanding our use of ServiceNow was the key to transforming our IT services delivery, but we needed an experienced partner to come in, design the solution and guide us through our implementation journey.
— Gwen January, Vice President, Global IT Shared Services, Novavax
Partnership Highlights
Discover additional resources highlighting our partnership with ServiceNow.
NTT DATA and ServiceNow: Giving you the agility and innovation to stay one step ahead
How to create an agile organization
When innovation is an imperative, operational efficiency cannot lag behind. In this guide, we explore how operations can support innovation and help organizations gain – and keep – their competitive edge.
An award-winning partner
ServiceNow Americas Customer Workflow Partner of the Year
We were recognized as the 2022 ServiceNow Americas Customer Workflow Partner of the Year.
Our Expertise
Top 5
We are consistently rated among the highest ServiceNow partners
1,500
Certifications and 900 employees
50 countries
Our connected client teams bring global and local expertise
3,000
Global accreditations and certifications
Discover more about our solutions with ServiceNow
Advisory services
Whether you are looking to reimplement ServiceNow solutions, bolster your employee experience, empower a new customer strategy or improve your overall operation, our deep ServiceNow experience will guide you in developing an actionable strategy for your enterprise.
Technology consulting
Our experienced ServiceNow consultants and process experts, certified implementation specialists and engagement managers can direct your integration and design the robust, innovative solutions for your business.
Business process consulting
Your goals matter to us. In every new project, our priority is to learn about your unique processes and use that information to drive a successful implementation.
Ongoing platform support
Our unique ServiceNow managed support programs are designed to allow your organization to be more aligned with your technology platform, freeing you to focus on maximizing the value ServiceNow solutions bring to your business.
Industry-specific innovation and services
Gain a strategic advantage with our prebuilt, industry-focused solutions. Our specialized industry knowledge and expertise, combined with ServiceNow solutions, address the unique challenges of your businesses.