Executive Vice President, Americas Region President & CEO at NTT DATA Business Solutions US
Steve Niesman is a Global Executive Vice President and the President of NTT Data Business Americas Region, directing operations for the leading global, mid-market full-service SAP provider. Steve has more than 35 years management experience, including 25 years of information technology, ERP, and SAP experience.
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With consumers able to choose between increasingly vast ranges of similarly-priced products and services, customer experience has become an important point of differentiation for businesses. If harnessed strategically, it can become a valuable source of revenue growth.
What safeguards do organisations have against the constant tide of disruption? Those that are smart are taking full advantage of technologies like cloud, AI and big data analytics – and doing so with one focus in mind: giving their people what they need to leverage the full power of their collective intelligence.