Welcome to the first issue of CXO Magazine

Businesses across all industries have been forced to find solutions to a rapidly evolving market environment since the outbreak of coronavirus. For many firms, the economic challenges of Covid-19 have heavily disrupted their supply chains. But supply chain finance has provided a valuable lifeline during this highly turbulent time. Now, many innovations are emerging, offering enormous value for banks, buyers and suppliers.

27 January 2023 • 4min read

The advent of 5G networks has caused a great debate within the global telecommunications sector. The new generation of wireless networks is viewed as a savior by some, set to transform the industry back into a growth engine; to others, it looks to be another huge capital expenditure with an uncertain use case. For 5G to reach its full potential of becoming a significant revenue source, carriers need to adopt an ‘outside in’ approach to innovation.

25 October 2022 • 2min read

Leaders will do well to remember that crises always present opportunities for improvement and advancement. By embracing agility and using data and analytics to their best advantage, leaders will be in a stronger position to navigate through the near-term challenges that the pandemic has raised.

01 June 2021 • 4min read

Worldwide retention of top talent has been an organisational issue for some time now. The recent ‘turnover tsunami’ headlines show us the problem isn’t getting better. Here’s how NTT DATA Business Solutions Turkey, Middle East and North Africa have managed to retain 97% of new employees in the last five years.

01 September 2021 • 4min read

AI is maturing. One of its newest uses can help advertising match the most relevant content to the viewer, touching gaming, TV. Here’s how.

01 February 2022 • 2min read

AWS Digital Twins can transform the industrial sector. The data collected from a digital twin delivers actionable insights into the complete lifecycle of processes, providing the tools to optimize workflows, optimize the supply chain, manage product quality, and spot any errors before they happen.

13 April 2023 • 8min read

As we approach the era of the Metaverse and XR, leaders can benefit from deepening their understanding of the opportunities, challenges and entirely new dimensions of business that will become an integral part of our professional lives in the next decade. While mass adoption is not yet widespread, the journey has already begun – and for early movers and enablers, the rewards could be significant.

26 January 2023 • 1min read

Trust is an imperative value in human interaction and behavior. In the business world, this is no different. AI has also become a key tool in unifying the business world with human elements to help automate processes and manage complex data. The pressure is on for organizations to keep up with the times and adopt using AI, but why are some companies hesitant to do so? Can AI be trusted?

20 June 2022 • 1min read

As we begin to grow increasingly familiar with the concept of the metaverse, financial institutions are faced with multiple opportunities to maximize its potential – both for the end customer and for employees. While there will still be hurdles when incorporating the metaverse into commercial strategy, the value and competitive advantage of early adoption far outweigh the challenges.

17 April 2023 • 2min read

Roughly 20 years after its inception in the business world, cloud adoption is now all but universal, with almost every sizable company utilizing cloud services to some degree. However many of these companies still aren’t realizing its full potential, often due to the complexities of breaking away from their legacy systems. With the future of business predicted to take place on the cloud, such organizations face an increasing urgency to remain competitive by taking advantage of the full suite of cloud capabilities.

30 March 2023 • 1min read

As digital native challenger banks rapidly encroach, it has become imperative for retail banks to move to the cloud to compete. There are numerous benefits associated with cloud migration, but they should also be aware of the pitfalls.

30 March 2023 • 3min read

Recent research from NTT showed that over 90% of organizations recognize the value of employee experience to their strategy, or as a crucial strategic differentiator, but just 25% fully agree that the value of EX is understood and embraced across the enterprise. Forward-looking organizations have moved ahead with secure-by-design digital transformation to enable hybrid working – and are reaping significant rewards. But can leaders, managers and employees agree on what the future of work should look like?

21 September 2022 • 2min read

Those designing the digital products and services we use every day have a great responsibility. Technology has the power to change the world, by connecting and empowering us all. But designers can’t do this alone – business leaders and decision-makers must act now, embedding ethical practices today, to make sure we’re on the right path.

21 September 2022 • 4min read

Creativity within organizations is vital in promoting the dynamic mindset necessary to enact innovation and change, and create value. NTT DATA’s value co-creation program nurtures creative thinking through four key stages.

13 April 2023 • 6min read

When it comes to consumer goods, standards are exactingly high across the industry, and processes are often complex. Digital transformation across multiple vectors – from logistics to packaging to quality control – can both revolutionize efficiency and ensure that the highest standards are met.

30 March 2023 • 6min read

The experience of the past months has been an opportunity to reflect on the office of the future. Here's how we imagined it. Translated from Italian

01 February 2021 • 3min read

01 February 2022 • 4min read

Today, there is no lack of critical issues that are holding back the take-off of electric mobility. Here are the issues to be solved for a more sustainable tomorrow. Translated from Italian

01 June 2021 • 4min read

Obtaining data can open up a whole wealth of business opportunities, as long as the data is valid and trustworthy. However, having incorrect, outdated or inaccurately sampled data can be damaging and costly. In such turbulent times, how can we secure data integrity for the best outcomes for businesses?

13 June 2022 • 6min read

Crises are usually accompanied by a host of challenges to overcome. Vicki Chauhan, Head of Public Sector at NTT DATA UK, is focusing on opportunities for improvement born out of the recent global pandemic.

01 February 2021 • 3min read

Everyone seems to have a different formula for innovation success. Recently, NTT DATA Corporation’s Senior VP and Head of Technology and Innovation, Hiroshi Tomiyasu, had the chance to discuss the approach that NTT DATA takes, when interviewed by Gartner for its Innovation Case Study Spotlight Series. Our three go-to ingredients for success are prioritisation based on customer needs, foster the right culture, and nurturing talent. What’s your formula?

01 February 2021 • 4min read

As we strive to make sense of the global changes around us and balance our working and personal lives, the expectations of leadership have changed too. As consumers, Gen Zs are particularly known to hold organizations to account, and they’re no different in their expectations for work.

21 September 2022 • 4min read

When we think of the metaverse, we should not think of a hypothetical world but of a certain future. Technologies including augmented reality, IoT, cybersecurity and blockchain come together to form this new virtual space, and the opportunities for businesses and consumers alike are plentiful. But rather than trying to replicate the current world, we must be brave and creative in imagining a new one.

23 November 2022 • 5min read

Imagine if process automation was a matter of simply typing what you want. Well, this just became a reality. At a recent hackathon, an NTT DATA team demonstrated an innovative approach that integrates RPA bots and chatbots. The result was a tool that freed users from time-consuming, repetitive tasks, allowing them to focus on adding value while using natural conversation capabilities.

01 February 2022 • 3min read

Leaders want their automation strategy to deliver long-lasting value and an attractive ROI. To achieve this, you need a data-driven strategy and a unified IT landscape, plus the courage to forge into new automation territories.

01 February 2022 • 3min read

With consumers able to choose between increasingly vast ranges of similarly-priced products and services, customer experience has become an important point of differentiation for businesses. If harnessed strategically, it can become a valuable source of revenue growth.

27 January 2023 • 4min read

Most companies use workload automation software to automate business processes. However, reality also shows that a patchwork of different solutions quickly reaches its limits if end-to-end control across applications, data and infrastructures cannot be guaranteed.

01 February 2022 • 2min read

Hybrid work models are now an important decision-making factor for job seekers. The clear majority of employees want a hybrid working model with the flexibility to choose between home and office as needed. The shift to hybrid work presents CEOs and CHROs with new challenges, but this change ultimately increases both organizational performance and employee loyalty.

13 April 2023 • 1min read

Effective leaders know how to cultivate the environment that is most conducive with experimentation and learning, by having an unwavering focus on putting your people first.

01 October 2020 • 2min read

The different needs of cybersecurity continue to evolve, in the same way that businesses must adapt and respond to these cybersecurity risks and challenges. Partnerships are just one of the many ways in which businesses can protect themselves and move with the times.

20 June 2022 • 4min read

Recent media coverage, such as BBC’s Panorama program that aired on 6th February, would lead some to conclude that cloud computing stands in opposition to environmental sustainability. The claim is focused on the ‘greedy’ data centers that support consumer applications such as Facebook and TikTok, which seem so essential to modern life. However, there is a strong pro-sustainability argument for the cloud.

17 April 2023 • 5min read

Understanding how best to care for your employees, as we transition into a post-pandemic working environment, stems from a strong company culture. With culture as the foundation, leaders can protect and promote wellbeing, authenticity and effective communication.

01 June 2021 • 3min read

Strict ID checks become increasingly imperative in our rapidly evolving digital landscape, but sometimes they can be arduous. How can companies protect themselves and their customers from cyber risk while ensuring their processes are convenient, effective and user friendly?

22 June 2022 • 4min read

The demand for digital skills is only accelerating as organizations embrace hybrid working. To meet the demands of the future workforce, training – for everyone, no matter where they are in their careers – is essential to ensure the digital skills gap does not hold your organization back.

21 September 2022 • 4min read

There are misconceptions around Zero Trust, as businesses may be fearful of a perceived need to completely rebuild their security architecture, but all it takes is a step-by-step approach. What is the journey to making the security of your business airtight?

20 June 2022 • 4min read

Why leaders need to embrace change at an organisational and cultural level to be able to manage the evolving landscape of business relationships, and how small steps can make all the difference.

01 October 2020 • 3min read

The zero trust journey is all about taking measures to assure your business security at every level. While it sounds complex, it is more simple than it seems, and is worth every effort to ensure that access to data is only granted to those who have sufficiently proved their identity at every stage necessary.

13 June 2022 • 4min read

In the processes of conceiving and applying technological transformations, partnerships between universities and the business world have proved to be indispensable says Giorgio Scarpelli, Senior VP, Chief Technology & Innovation Officer at NTT Data Italy

01 February 2021 • 3min read

27 January 2023

From data privacy to employee job security, there are a number of reasons why businesses might be anxious about automation. NTT DATA looks at how it has helped various health insurance companies overcome their fears and live happily (and profitably) alongside automation.

01 February 2022 • 4min read

They say that necessity is the mother of invention, and that has certainly proved to be the case in the NHS pandemic response.

01 February 2021 • 4min read

How can a business’s core people function bring employees together when a global pandemic is keeping them apart? Culture is more important than ever to ensure that your people know they are valued, and to maintain a healthy and thriving internal community.

01 October 2020 • 3min read

As our digital abilities become increasingly sophisticated, our cybersecurity measures develop at the same pace that a cybercriminal’s savviness also can. Businesses must continue to take the right measures to protect their futures with the developments of remote access and other digitization efforts.  

22 June 2022 • 5min read

How can we design the right environment for businesses to get the most from automation, so that current and future employees can focus on the human aspects of value creation?

01 October 2020 • 3min read

New EU legislation means that providing reporting on your organization’s CO2 emissions will soon be mandatory. Finding efficient ways to do this is crucial – and a good place to start is with specialized technology, which can help to calculate carbon impact in just a few clicks.

30 March 2023 • 5min read

One of the UN’s Global Goals is that of Sustainable Cities and Communities, to make these urban areas safe, resilient and inclusive as well as reduce energy consumption and carbon emissions. On the Danish island of Rømø, NTT DATA Business Solutions is employing a versatile data platform to analyse and forecast flows of people, holidaymakers’ buying habits, water and energy consumption, traffic flows, weather information, and data from the web – making Rømø a truly ‘smart island’.

01 June 2021 • 3min read

Innovation in technology has great potential in helping to provide accessible, tailored learning for every child. Through our AIDA project, we created a unique system that could give caregivers and educators the information they need by bringing together elements from design, AI, IoT and VR.

01 September 2021 • 4min read

Technological development is an important vehicle to achieve sustainability, but companies must open up to innovation. Developments in the Blue Economy – protecting our marine environment and sustainably using ocean resources for improved social and economic life – offer inspiring examples of how technology is helping to protect and enhance the most vital element of our planet’s natural resources.

01 September 2021 • 4min read

Carbon credits are already a rapidly growing market, and will soon become a crucial component – alongside the reduction of greenhouse gas emissions – in achieving carbon neutrality across all industries.

17 April 2023 • 6min read

In the wake of the pandemic, the demand for temperature-sensitive products has never been higher – and the need for efficient, well-functioning cold chains has never been more apparent. With global supply chains already under pressure, the cold chain faces unique additional challenges.

27 January 2023 • 3min read