Recent research from NTT showed that over 90% of organizations recognize the value of employee experience to their strategy, or as a crucial strategic differentiator, but just 25% fully agree that the value of EX is understood and embraced across the enterprise. Forward-looking organizations have moved ahead with secure-by-design digital transformation to enable hybrid working – and are reaping significant rewards. But can leaders, managers and employees agree on what the future of work should look like?
21 September 2022 • 2 min read
What will the future of work look like? Our recent survey showed that nearly three in four CEOs say that strategies to modernize and digitally optimize their future workplaces are defined and agreed, yet less than half of the operational leaders surveyed say this is the case, pointing to contrasting views and significant gaps in understanding of what the future workforce needs.
Work is part of our human experience, so work experiences should be designed around what motivates and empowers humans. Organizations need to move beyond isolated approaches to EX and CX, linking data from multiple channels to better understand, engage with and respond to the people who ultimately determine their success. Connecting your hybrid workforce is now more important than ever.
In this white paper, you’ll discover:
Download to read the full white paper and find out how to modernize your workplace strategy to enable connected, human-centered experiences that drive business results.
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