50 results
Hybrid work models are now an important decision-making factor for job seekers. The clear majority of employees want a hybrid working model with the flexibility to choose between home and office as needed. The shift to hybrid work presents CEOs and CHROs with new challenges, but this change ultimately increases both organizational performance and employee loyalty.
EXHybrid workingPost-Covid workplaceRecruitmentShaping cultureWhitepaperUncertainty and disruption are, ironically, the only certainties on the business horizon, bringing with them complexities and unplanned eventualities that demand organizations be agile, flexible and internally disruptive. Following the data with strategic intent is key to shaping how the organization faces these forces, and how it supports its people as they too experience the complexities of change in uncertain times.
Data strategy & BIEXOperational agilityOperational excellenceHow have employee relationships and experiences changed over the course of the pandemic? NTT DATA Romania sought to find out, with results showing a wide range of perceptions: some celebrated the new forms of communication and others were dispirited by the decrease in in-office interaction. This leads to a challenging but crucial question: how can we make sure we all feel included in our organizations?
Employee wellbeingEXHybrid workingPost-Covid workplaceShaping cultureSuccessful leadership in today’s world of hybrid work requires a reset in how we manage and empower our teams. What we have lost to remote work – those watercooler moments – must be reinstated. Leaders should focus on facilitating social connections and creating a fertile breeding ground for innovation by establishing the structures for employees to network and collaborate across boundaries.
EXHybrid workingOperational agilityShaping cultureStrategyWorking practicesAs we all adjust to post-Covid life, companies are reassessing their workplace processes and procedures – figuring out what’s working, what isn’t, and what the future holds. How can companies establish the foundations that allow them to fully realize employee potential in a hybrid working world?
CXEmployee wellbeingEXHybrid workingWorking practicesChange management ensures organizations can implement new ways of working, new technologies and new methodologies – as well as cultural and mindset changes – without losing employee traction and engagement. This vital element of project delivery keeps people and productivity on side while shifting business foundations towards the future.
EXHybrid workingOperational agilityOperational excellenceTeam dynamicWorking practicesMany businesses are struggling to make the right decisions about how to engage their people in this new, almost unrecognizable world of work. Employee engagement is down, reports of burnout are getting worse and worker satisfaction in many organizations is low. Now more than ever, success for any business lies in creating a culture that helps its people grow. But it’s one thing to say that you want to be people-centric, and another to create an environment where this ethos is upheld. In-depth feedback around employee perceptions ensures companies can walk the talk.
EXPost-Covid workplaceRecruitmentShaping cultureTalent managementAs interactions between corporate teams reach the point where virtual is as effective as in-person, the very nature and purpose of the physical office has permanently changed. Hybrid working has proven productive for organizations and rewarding for individuals, and is here to stay. Rather than cling to the past, we must embrace the opportunities of this new post-pandemic business environment – and as such improve speed of decision-making, efficiency of operations and the wellbeing of the entire workforce.
EXHybrid workingOperational agilityPost-Covid workplaceTalent managementRecent research from NTT showed that over 90% of organizations recognize the value of employee experience to their strategy, or as a crucial strategic differentiator, but just 25% fully agree that the value of EX is understood and embraced across the enterprise. Forward-looking organizations have moved ahead with secure-by-design digital transformation to enable hybrid working – and are reaping significant rewards. But can leaders, managers and employees agree on what the future of work should look like?
ESGEXHybrid workingOrganisational designStrategyWhitepaperAs we strive to make sense of the global changes around us and balance our working and personal lives, the expectations of leadership have changed too. As consumers, Gen Zs are particularly known to hold organizations to account, and they’re no different in their expectations for work.
EXHybrid workingPurposeSocial impactTalent managementWith organizations currently looking at an increasingly detached workforce and a fierce talent war, a human-centered approach to HR is certainly gaining traction. This is where design thinking comes into play – to remain competitive, companies need to involve people in co-designing an environment where they want to show up.
Design thinkingEXHybrid workingPost-Covid workplaceTeam dynamicLooking back has always been a crucial part of moving forwards. Understanding the history of the workplace can help business leaders to accelerate their path to success in the future. The best advice for delivering a great employee experience, that will attract and retain the best people, is hidden in our past.
EXHybrid workingShaping cultureTrustLeaders will need to learn to manage wellbeing and the social aspects of team relationships, if they want to successfully build connection and productivity in the workplace of the future.
Employee wellbeingEXHybrid workingPost-Covid workplaceTeam dynamicIn a world where talent is demanding flexibility and employers want connection, data can provide the answer. Using the data you already have available in your office building can help you both to maximize resources, and make the office attractive to employees.
Employee wellbeingEXHybrid workingPost-Covid workplaceDigitally enabled collaboration through hybrid working models now seems critical to all our futures. The question is, are you ready? Alongside technological advances, your employees will need new skills and capabilities to thrive.
EXHybrid workingL&DPost-Covid workplaceTalent managementCreating effective cybersecurity systems is about so much more than understanding your vulnerabilities and putting measures in place to mitigate them. It begins with understanding what has made human beings feel safe in the past, and using those lessons and behaviors to build an electronic world they can trust.
CXEXSecurityShaping cultureTrustOvercoming the traditional mindsets that limit the technology landscape requires a refocus on human needs and empathetic design. With learnings from different cultures, the expertise of working within varied environments and the proven results that such creativity delivers, design-led approaches and frameworks are transforming how organizations tackle legacy challenges.
Design & UXDesign thinkingEXShaping cultureEmployees and customers have new expectations of organizations, not just to speak and understand their language, but ultimately to be human – in the decisions that they make, the values they represent, and the way they contribute to human progress. Trust is the driving force of change and value creation; trust gives us the power to reimagine, rethink and reshape our world, environment and professional as well as personal context.
CXEXShaping cultureTrustWorking practicesIn such turbulent times, with a global pandemic and the drive towards the digital world, dependence on cyber safety and consumer trust only becomes increasingly important. Technology continues to develop in complexity, as do our methods to mediate it, but it’s imperative that we don’t forget the human side of risk, too.
EXRisk managementShaping cultureTrustIn today’s fast-changing markets, where adaptability is key to success, traditional leadership thinking is too rigid to effectively respond to unexpected events. What’s needed instead at a senior level is a vibrant mix of thought and opinions that can deliver creative solutions to unexpected events. This means that organizations with greater gender balance at the highest level are much better equipped to remain competitive.
Diversity, equity & inclusionEXOrganisational designShaping cultureStrategyTalent managementWorking practicesGetting your EX right has the power to transform, making a fundamental difference to your people, your bottom line, and your organisation’s ability to deliver a positive social impact.
Design thinkingEXShaping cultureThe past ten years have seen the evolution of expectations, from what customers expect from brands and what employees expect from employers, to what the organisation expects from itself, its own culture and reputation. Combined, these expectations define the concept of the Total Experience (TX) – a concept that’s reshaping corporate strategy, interaction and engagement.
CXEXStrategyTrustMany things are shaking up the labour market at the moment, with added pressure to stem the flow of the ‘great resignation’. In our current context, employee experience (EX) is more important than ever. Here’s how organisations can use digital training and smart learning to keep employees happy.
EXHybrid workingTalent managementWorking practicesCovid has changed almost everything about how we work, and now HR is undergoing a revolution. HR’s most important role, arguably, is improving the employee experience – in turn contributing to profitability, competitiveness and, of course, the happiness of the workforce. Here’s how data and analytics support this aim.
Data strategy & BIEXPost-Covid workplaceShaping cultureWhen the people who work in a company know and understand that their workplace puts people and planet first, they thrive. Purpose equals happier people.
Employee wellbeingEXPurposeSocial impactThe world is online, working remotely, clocking long hours from unusual locations. It’s important to remember that the workers that sit behind the screens and keyboards are people, and they need more than just another KPI to keep them connected and engaged
Employee wellbeingEXHybrid workingTalent managementWorldwide retention of top talent has been an organisational issue for some time now. The recent ‘turnover tsunami’ headlines show us the problem isn’t getting better. Here’s how NTT DATA Business Solutions Turkey, Middle East and North Africa have managed to retain 97% of new employees in the last five years.
EXPost-Covid workplaceRecruitmentTalent managementAs we enter a new era of work, three key elements can help employee and employer alike respond favourably to the shift: communication, learning and a reimagined workplace. Taken together, these elements offer a model for truly smart working.
EXHybrid workingPost-Covid workplaceTalent managementBy treating staff as customers, letting go of perfectionism and ensuring teams are both empowered and encouraged to make decisions, leaders are giving their organisations the best chance of success amidst this time of great uncertainty. When people feel part of the change, as opposed to subject to it, the true benefits of agility can be realised.
EXShaping cultureStrategyTrustChange management is an underrated tool in the fight against continual disruption. With a few basic tenets, companies can get a handle on quickly assembling resources – and, crucially, maximising buy-in from the workforce – in response to changing external and internal environments.
EXOperational agilityTeam dynamicWorking practicesIn Italy, an experiment is redefining everything we know about the modern workplace. A ‘zero kilometre’ office, designed to promote relationships that transcend generational and sectoral boundaries - and overcome the conundrum of working safely and effectively in the post-Covid world.
EXOrganisational designPost-Covid workplaceWorking practicesStudy after study shows that a diverse workforce and diverse management teams are more creative, innovative and successful. But diversity is just part of the puzzle. For a company to be truly innovative, the platform for new ideas to emerge must be open and accessible to all.
Diversity, equity & inclusionEXInnovationTeam dynamicThe white paper examines some of the key challenges facing organisations as the digital revolution gathers pace. By understanding the new disruptive environment and connecting people across (and beyond) the workforce, organisations can become more motivated, inventive, adaptable and quick to respond.
EXTalent managementTeam dynamicWhitepaperWorking practicesThe dynamic between employee and employer has shifted. People are now more selective about who they work for, placing greater importance on purpose and culture. To attract and retain talent, organisations need to be clear about why they exist, and live those values in everything they do.
EXPurposeRecruitmentTalent managementNotoriously hard to define as culture is, now the rules have also changed on how organisations build it. Perks that provide short-term satisfaction won’t cut it and the corporate loyalty of our grandparents hasn’t stuck the generations. To thrive, organisations need to define their culture beyond the free lunches and casual Fridays and learn to utilise culture as a business tool.
EXShaping cultureTalent managementWorking practicesEffective leaders know how to cultivate the environment that is most conducive with experimentation and learning, by having an unwavering focus on putting your people first.
EXShaping cultureTeam dynamicA new kind of connectivity has emerged from the global health crisis and ensuing economic challenges of the last few years. Advancing technologies coupled with new ways of living and working have changed our needs for connection. With these changes, the corporate landscape must be reimagined.
CXEXPost-Covid workplaceWorking practices