46 results
Amid increased global competition and continued market turbulence, acting now when it comes to innovation, investment and sustainability will not only be crucial to meeting the future needs of customers and stakeholders, but could mean the difference between market dominance and imminent irrelevance.
Breakthrough technologiesESGInnovationSocial impactStrategyOver the years, ESG – the environmental, social and governance framework used to evaluate a company’s performance and sustainability – has evolved from a niche concept to a mainstream consideration for businesses. Now, this vital strategic imperative, if acted upon without delay, heralds stronger stakeholder engagement, greater resilience, and a longer, healthier life for the company.
Corporate governanceESGPurposeSocial impactBusinesses that have rethought their strategies with their purpose and values at the core are enjoying important payoffs. Growth plans built around purpose and values result in more motivated employees, better company performance and more loyal customers.
Environmental impactPurposeShaping cultureSocial impactStrategyThe global challenges posed by climate change, resource scarcity and social inequality are becoming increasingly urgent. With pressure growing from consumers, investors and governments to operate more sustainably, businesses must adapt to this new reality by changing their business models and value propositions – not only to remain competitive, but to ensure their own survival.
Environmental impactESGOperational excellenceShaping cultureSocial impactWhile science fiction often conjures visions of a future filled with threats that we can imagine, we need to prepare for threats that we have yet begun to dream up. And we’ll do that by focusing on humans – all humans – and the environment, and their combined sustainability.
Diversity, equity & inclusionEmployee wellbeingPost-Covid workplaceSocial impactSustainability is now a standard talking point across all industries, meaning brands who wish to differentiate themselves – and make a genuine impact – must connect with their customers in new and inspiring ways. Beyond brand engagement, those that succeed will have the power to change behaviors, spark positive transformation, and play a meaningful role in people’s lives.
BrandPurposeSocial impactThose designing the digital products and services we use every day have a great responsibility. Technology has the power to change the world, by connecting and empowering us all. But designers can’t do this alone – business leaders and decision-makers must act now, embedding ethical practices today, to make sure we’re on the right path.
Breakthrough technologiesCXDesign & UXSocial impactAs we strive to make sense of the global changes around us and balance our working and personal lives, the expectations of leadership have changed too. As consumers, Gen Zs are particularly known to hold organizations to account, and they’re no different in their expectations for work.
EXHybrid workingPurposeSocial impactTalent managementTrust is what defines a business. To gain the utmost respect of not just their customers, but their employees, partners and communities, companies must earn their trust. But earning high levels of trust from people external to the business must begin with an internal commitment to integrity.
CXSocial impactStrategyTrustIn the last decade we have seen a genuine move towards a more holistic approach to the role of business in society. When we use who we are and what we know to serve others, we create a sense of meaningfulness that increases happiness, connectedness and impact, both on a personal and organizational level. And when companies decide to walk the talk and lead with purpose, there is no limit to what can be achieved.
Employee wellbeingESGPurposeSocial impactAs one of our oldest institutions, banks have a pivotal role in shaping our local communities and even our global society. Going beyond being customer-centric, some banks are embracing being people-centric – looking after and enhancing the community they serve. By placing sustainability at the core of their strategic practice and relationship building, banks can build trust with all customers, and in particular the younger generation.
Environmental impactESGFinancial servicesSocial impactWe are facing a continuing erosion of trust in the institutions of capitalism, globalization and democracy. But with a focus on regeneration, instead of just responsibility and resilience, businesses can plot a course through this period of disruption and systemic change.
Environmental impactESGSocial impactStrategyTrustOn the back of the biggest ever global economic shutdown, organizations embraced empathy and trust as the newest workplace traits. As we begin to experience some semblance of normalcy, there is a window of opportunity to leverage this rediscovered state of ‘humanized connection’ for customer-led empathy to improve people and business performance.
Employee wellbeingShaping cultureSocial impactTrustFrom picking up on our tendencies toward exclusion to offensively grouping characteristics, AI is learning (and scaling) our worst habits. Luckily, awareness and a desire to take action is growing across many organisations. It’s not too late to resolve this problem. So, what do businesses need to know and do to prevent it?
Artificial intelligenceBreakthrough technologiesDiversity, equity & inclusionSocial impactTechnology has played a momentous role in responding to the Covid-19 crisis: supporting healthcare, enabling businesses and governments to function remotely and keeping people connected in lockdown. This speaks directly to the social impact goals of many companies around the world, whether that is to safeguard the health and safety of employees, bring communities together or improve access to vital services like health and education.
Breakthrough technologiesEnvironmental impactPurposeSocial impactWhitepaperWhen the people who work in a company know and understand that their workplace puts people and planet first, they thrive. Purpose equals happier people.
Employee wellbeingEXPurposeSocial impactIn an industry plagued by scandal and a poor reputation for commitment to sustainability, those adopting developing technology and proactively improving supply chain capabilities, will be able to provide traceability and transparency particularly in the areas of social impact, safety and authenticity which is ultimately required by today’s customers.
BrandBreakthrough technologiesSocial impactSupply chainAs we navigate the rapidly-changing business landscape, soon the only lasting competitive advantage that companies have will be the sustainability of their operations and their readiness to develop products and services that positively impact the world around them.
Environmental impactESGSocial impactStrategyTechnological development is an important vehicle to achieve sustainability, but companies must open up to innovation. Developments in the Blue Economy – protecting our marine environment and sustainably using ocean resources for improved social and economic life – offer inspiring examples of how technology is helping to protect and enhance the most vital element of our planet’s natural resources.
Breakthrough technologiesEnvironmental impactPartnershipsSocial impactInnovation in technology has great potential in helping to provide accessible, tailored learning for every child. Through our AIDA project, we created a unique system that could give caregivers and educators the information they need by bringing together elements from design, AI, IoT and VR.
Artificial intelligenceDiversity, equity & inclusionSocial impactVRThere is money to be made from nature-positive transitions. Recent moves and initiatives from governments, regulatory bodies and the finance sector are opening up new doors for opportunity. When more companies get onboard, we’ll begin to see real change towards emissions targets.
Environmental impactESGSocial impactStrategyThe skills gap is only growing, with the number of women holding STEM degrees still uncomfortably low. This is the time for businesses to take responsibility in growing diversity in the workforce of tomorrow through investment into the young people who will shape the business landscape in years to come.
Diversity, equity & inclusionEducationSocial impactEducation is not just a fundamental right for everyone: it’s also a pathway to a better quality of life, playing an instrumental role in attaining many of the UN’s Sustainable Development Goals. Through sharing skills such as cybersecurity, businesses can spread knowledge and help to shape more resilient, informed future global citizens.
Artificial intelligenceEducationESGSecuritySocial impactMachine learning and AI are often associated with enhancing the consumer experience, but they can also assist businesses significantly in their tax-related work. Simplifying the taxation processes and compliance procedures contributes to business sustainability, and through it, the wider community and society.
Breakthrough technologiesFinanceFinancial servicesRisk managementSocial impactOne of the UN’s Global Goals is that of Sustainable Cities and Communities, to make these urban areas safe, resilient and inclusive as well as reduce energy consumption and carbon emissions. On the Danish island of Rømø, NTT DATA Business Solutions is employing a versatile data platform to analyse and forecast flows of people, holidaymakers’ buying habits, water and energy consumption, traffic flows, weather information, and data from the web – making Rømø a truly ‘smart island’.
Breakthrough technologiesESGIoTSocial impactTechnology will star in every organisation’s journey to more sustainable operations. Accelerated by the Covid-19 disruption, the most forward-thinking leaders in healthcare and education now embrace new digital tools to improve engagement, measure impact and optimise performance.
AutomationBreakthrough technologiesEducationHealthcareSocial impactOur planet is the only known place in the universe that has brought about this incredibly rich diversity of life. But it also brought about a strange species, equipped with the capacity to diminish life on Earth – or rescue it. The most powerful actors for transforming our world are companies. If they change the way they operate, hope for the future gains a new meaning.
Environmental impactPurposeSocial impactStrategyThe European Green Deal’s ambitious decarbonisation goals are a chimera without the contribution of small and medium energy users. This disruptive change from consumers to prosumers will only happen if we find the way to engage them with technology, digital tools and new energy markets. Energy communities are one of the most promising initiatives to foster this vital change.
Diversity, equity & inclusionEnergy & utilitiesESGSocial impactWhat can be considered a ‘transformed’ business has changed significantly. Organisations must consider a plethora of concerns, from customer demands, social issues, environmental concerns to changing relationships with commercial partners, and this symbiotic relationship with the global societal fabric means a new reality for business transformation grounded in collaboration, wellbeing and education.
CXEnvironmental impactSocial impactStrategyThey say that necessity is the mother of invention, and that has certainly proved to be the case in the NHS pandemic response.
InnovationPublic sectorSocial impactIn the processes of conceiving and applying technological transformations, partnerships between universities and the business world have proved to be indispensable says Giorgio Scarpelli, Senior VP, Chief Technology & Innovation Officer at NTT Data Italy
InnovationPartnershipsSocial impactCrises are usually accompanied by a host of challenges to overcome. Vicki Chauhan, Head of Public Sector at NTT DATA UK, is focusing on opportunities for improvement born out of the recent global pandemic.
InnovationPost-Covid workplaceSocial impactWorking practices