NTT DATA Focus

Discover our group initiatives

Pick Up

The State of Digital Humans

Digital Humans are emerging as a new class of intelligent interfaces that combine realistic avatars with AI to deliver natural, task-oriented interactions. Built on four layers - avatar interface, AI conversation engine, orchestration layer, and integrated external systems - they move beyond chatbots to become always-available digital workers. Adoption is accelerating due to advances in generative AI, real-time rendering, speech synthesis, and enterprise pressure to automate and reduce costs. Key use cases include customer concierge services, HR onboarding and support, banking assistance, healthcare coordination, and public-sector service interfaces. Looking ahead, Digital Humans will become proactive, autonomous coworkers optimized for sustainability, context retention, and experience quality.

April 27, 2026
Global

Digital Human

The case for platform-led value creation in private equity

Private equity is entering a cycle in which technology, rather than financial engineering alone, will determine long-term winners and losers. Over the past two years, across carve-outs, integrations and standalone builds, one pattern has become unmistakable: AI is reshaping how value is created, and portfolio companies can no longer rely on inherited systems, parent-company platforms or deferred modernization to compete.

April 24, 2026
Global

Cloud

Why mainframe modernization in insurance is a strategic advantage

The insurance industry has some difficult choices to make.

April 24, 2026
Global

Cloud

Cloud is no longer infrastructure - it's the execution layer of AI

If you're treating cloud as just infrastructure, you're already behind. In the era of AI, it's no longer merely the place where systems run. It's the execution layer of the AI operating model.

April 16, 2026
Global

Cloud

Designing for difference: The new mandate for workplace leaders

Approaching workplace inclusion as a compliance exercise is problematic - and sets the bar too low.

April 16, 2026
Global

Technology Solutions

How agentic NetOps will redefine network operations

Enterprise networks are under pressure like never before. AI-native applications, cloud-first strategies and distributed workforces demand faster, more secure and more resilient networks. In fact, Gartner® estimates that "only one-third of network tasks are automated, and AI networking is used to a lesser extent."

April 16, 2026
Global

Technology Solutions

Is your network holding back your AI plans?

Leaders in every industry are pushing hard to turn AI ambition into real outcomes. Interest is high, the pressure to scale is growing and AI roadmaps are getting bolder. But there's one issue threatening to slow all this momentum: the network.

April 16, 2026
Global

Network

Beyond the hype: How AI is delivering real business results

Not so long ago, AI felt like a giant sandbox. Teams were testing tools, running pilot projects and seeing what might stick. But now the focus has firmly shifted to performance at scale, with AI woven into the fabric of how organizations run.

April 15, 2026
Global

Data & Artificial Intelligence

72 events, 23 countries, one shared purpose: Giving back together

Every year, Global Volunteer Month - an initiative to celebrate volunteers worldwide - shines a light on people who contribute their expertise, their compassion and their time to help others. When this happens, even small acts can have an extraordinary impact.

April 14, 2026
Global

The concierge-style workplace: Give employees a reason to show up

Before hybrid and remote working became the norm, office workers may have asked questions like, "If I leave later, will I still make it on time?" or "Should I pack lunch or buy something on the way?"

April 7, 2026
Global

Digital Workplace

Is your VMware environment ready for 2026?

Virtualization isn't going anywhere. In most organizations, it's the quiet workhorse in the background, humming along and keeping core systems online to support finance, operations and customer platforms.

April 7, 2026
Global

Technology Solutions

Technology Foresight 2026: What happens when intelligence is everywhere?

For years, we talked about digital transformation as if it were a destination: Automate this, optimize that, move faster.

April 2, 2026
Global

Generative AI