Stakeholder engagement

In business, there are always opportunities to engage with stakeholders in a dialog and make improvements based on these conversations. We value the conversations we have on a daily basis and instill within the Group our commitment to our stakeholders while considering what society at large expects of us as we strive to address social issues.

Overview of Stakeholder Engagement

	Stakeholders	Nine Related Material Issues	Main Approach
Clients	All our clients, including corporations, that use services provided by the NTT DATA	Nine material issues	Regular sales and proposal activities Client satisfaction surveys (questionnaires, interviews) Workshops on addressing social issues
Shareholders and investors	Shareholders of the NTT DATA and other individual and institutional investors	Smart X Co-Innovation Future of Work Digital Accessibility Carbon Neutrality	Annual General Meeting of Shareholders Dialogue with ESG investors Integrated reports Investor relations (IR) website Financial results briefings Shareholder newsletters
Governments	Central and local governments overseeing policies on the IT service industry, employment, the economy, and the environment	Smart X Co-Innovation Trusted Value Chain Future of Work Human Rights & DEI Digital Accessibility Carbon Neutrality	Various applications and reports Consultative meetings, committee meetings, and research committees held by government agencies Committee meetings and investigative meetings held by industry groups and organizations
Regional communities, NPOs, and NGOs	Local communities and NPOs involved with the NTT DATA companies through our core businesses	Carbon Neutrality Trusted Value Chain Future of Work Human Rights & DEI Community Engagement	Participation in community events Collaboration with/sponsoring of social contribution activities Feedback via our website Advisory boards AI Advisory Board
Business partners	Business partners that cooperate in providing the NTT DATA services	Smart X Co-Innovation Trusted Value Chain Digital Accessibility	Strategic collaboration for promoting clients' digital transformation Regular business activities Business Partner (BP) presidents' meetings Discussion meetings Technological briefing sessions CSR questionnaires
Employees	Employees of the NTT DATA and their families	Future of Work Human Rights & DEI Digital Accessibility Community Engagement	Employee satisfaction surveys Management/employee town halls Proposals/helpline Counseling E-learning (online sustainability management briefings)

The NTT DATA emphasizes dialogue in daily operations and instills within the Group its commitment to stakeholders. At the same time, we work to resolve social issues while considering society's wide-ranging expectations of us.

Advice from Outside Experts

Seeking to obtain opinions regarding our contribution to the realization of a sustainable society from outside experts with keen insights into IT and global business matters, in July 2012 NTT DATA set up an advisory board consisting of five business owners and academic experts. Members are appointed every few years and meetings are held twice a year, where members receive advice in the advisory board on management and social issues for deployment in Group’s business operations.

https://www.nttdata.com/global/ja/news/release/2022/031400/ (Japanese version only)

Period	4th period	5th period
Term	From February 2019	From April 2022
Frequency of Meetings	Twice a year
Advisory Board Members (Honorific titles omitted, in alphabetical order)	Shinichiro Ito Chairman of the Board, ANA Holdings Inc. Naoyuki Iwashita Professor, Graduate School of Government, Kyoto University Isao Endo Chairman (Japan), Roland Berger Ltd. Kazuhiro Mishina Professor, Graduate School of Business Administration, Kobe University Atsuko Muraki Guest Professor, Tsuda University	Yuri Okina Chairman of the Japan Research Institute, Limited Ken Kusunoki Professor of Hitotsubashi Business School Tamotsu Saito Advisor of IHI Corporation Tetsuro Tomita Chairman of the Board of Directors of East Japan Railway Co., Ltd. Kumi Fujisawa Chairman of the International Institution of Social and Economic Research (IISE)
Agenda for Discussion	Issues in the previous Medium-Term Management Plan Dissemination and penetration of the New Medium Term Management Plan Promoting ESG management (e.g., work-style innovation) Initiatives for digital government Initiatives aimed at realizing an ideal new society Direction of the next Medium-Term Management Plan	Social change through our initiative Role of Global Headquarters for further growth

Note:Titles of the members are based on the information in the press release announcing the selection of the members.