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Job Description

Req ID: 303541 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Data Support Analyst to join our team in Mexico City, México (MX-MEX), Mexico (MX).

Job Summary:

We are seeking a proactive and organized Data Support Analyst to join our team. This role is essential for managing incoming Jira support tickets related to data requests and incidents, prioritizing these requests relative to ongoing projects, and ensuring timely resolution by either addressing the issues directly or assigning them to the appropriate team members.

Responsibilities:

• Ticket Management: Monitor incoming Jira tickets, prioritize them according to urgency and team resources, and coordinate with the team to ensure timely resolution.
• Issue Resolution: Address low-complexity data issues directly or coordinate with technical resources to resolve more complex requests.
• Priority Coordination: Work with team members and stakeholders to identify and manage work priorities, assisting in setting realistic timelines and expectations.
• Kanban Board Management: Assist in running the team’s Kanban board, keeping tasks organized, and ensuring visibility into current priorities and status.
• Documentation: Create and maintain documentation of processes, task resolutions, and guidance for routing users to the appropriate resources.
• Stakeholder Communication: Communicate effectively with stakeholders to understand requirements and relay updates on task progress.
• SQL Server Support: Have a foundational knowledge of SQL Server and be open to learning more to support data requests and troubleshooting tasks.

Qualifications:

• Experience as Jr. DBA
• Experience with SQL Server: Experience and knowledge writing SQL Server queries with a willingness to learn more as needed.
• Project Management Skills: Familiarity with Kanban or other project management methodologies.
• Analytical Mindset: Ability to prioritize and triage requests based on urgency and business impact.
• Documentation Skills: Skilled in creating clear, concise documentation for team processes and user guides.
• Problem Solving: Ability to identify and resolve basic data issues and coordinate resources for more complex tasks.
• Team Collaboration: Strong communication skills, able to collaborate across departments to align on priorities and tasks.

#LI-LATAM

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

Req ID: 314966 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce CPQ developer to join our team in Delhi, Haryāna (IN-HR), India (IN).

Salesforce CPQ developer

•    Perform development, testing, implementation, documentation within SalesForce.com platform
•    Develop and maintain Lightening Web Components, Visualforce, Apex and integrations to other third-party solutions
•    Translate simple to complex user stories into functional and actionable software within the Salesforce environment
•    Update PM on issues/roadblocks in adhering to the timelines for tasks allocated
•    Attend Meeting setup by PM and update the status of tasks allocated
•    Develop Apex Class and Visual force pages in compliance with Salesforce.com recommended standards
•    Develop Apex Test classes with a minimum of 90% coverage as all functionalities and bulk operations might be validated. 

Required Qualifications: 
•    5+ years’ experience in a Salesforce consulting role that includes completing at least 3 projects end-to-end in a development role
•    Salesforce Platform Developer I Certification
•    5+ years’ experience in SFDC Developing custom business logic in Apex, creating Lightning Web Components\Aura Components, and Visualforce Pages
•    2+ years’ hands-on experience working on Trigger Framework and have good understanding of all context variables and usage.
•    1+ years’ usage of different asynchronous coding techniques and Understanding of REST APIs.
•    Strong Understanding of CPQ & Salescloud

Preferred Experience: 
•    Platform App Builder or Platform Developer II Certifications
•    Prior experience with a software development methodology, Agile preferred
•    Knowledge of Reports & Dashboards, SOQL & SOSL
•    Knowledge of Lightning Application on Aura Framework
•    Knowledge with providing Security controllers to users by using Profiles, Roles, Permission sets and OWD Setting
•    Experience with data migration using Data Loader
•    Understanding of Sharing mechanism in SF including – sharing rules, Role hierarchy, user management, profiles etc
•    Hands-on experience developing screen flows. 
Ideal Mindset: 
•    Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations. 
•    Analytical. You like to dissect complex processes and can help forge a path based on your findings. 
•    Self-driven. Motivated individual who can efficiently influence delivery in complicated matrix organization.

#Salesforce

#LI-INCONF

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

Req ID: 318971

NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

All candidates are required to be shift flexible.  Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on business requirements.

NTT DATA Services is committed to improving patient outcomes by creating efficiencies across the healthcare ecosystem. A recognized leader in the healthcare space, the company delivers targeted segment solutions including patient engagement, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services. Clients include more than 1,800 hospitals, 2,200 long-term care facilities, 225 acute care facilities, 43,000 clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders.

Job Responsibilities Include:

• This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365
• All candidates will have to be shift flexible. Shift work is required including nights, weekends, and/or holidays. Account specific training is conducted during day shift hours, regardless of assigned shift. 
• Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various clinical applications such as Epic, Cerner, McKesson and Meditech. Incidents may include, but are not limited to workflow issues, application errors, user access, and functionality
• Track and document the appropriate comments, and close or escalate the incident tickets and related issues in a timely manner
• Responsible for driving resolution of incidents on a 24/7 desk
• Read text on computer screens for the duration of the shift
• Remain at designated workspace and in the phone queue for an 8 to10-hour period with scheduled breaks
• Ensure a quiet, private workspace with high speed, wired internet
• Travel up to 10% of the time, if required
• Lift up to 25 lbs. if needed for equipment setup
• Have a working cell phone for manager communication and Two-Factor Authentication

Preferred Qualifications:

• Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience (i.e., 2 years of work experience and 2 years of technical education)
• Minimum of 1 year of technical troubleshooting experience
• High school diploma or equivalent required

Preferred Skills:

• Experience in a call center environment
• Demonstrate a service philosophy in all interactions with clinicians and colleagues
• Effective communication and interpersonal skills
• Proficient typing and English language skills (both verbally and in writing)
• Strong listening capabilities to fully understand caller’s needs / requests
• Exceptional ability to work optimally in a fast-paced environment

Basic Qualifications:

Minimum 1 year call center-customer service experience

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc., or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion . Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email EEOOfficer@nttdata.com for assistance.

Job Description

Req ID: 305915 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a AWS Architect - Remote to join our team in Bucharest, București (RO-B), Romania (RO).

We are currently looking for an AWS Architect for our growing team in Romania.

 Key Responsibilities:

• Assist in the design, planning, and execution of migration strategies for moving on-premises applications, systems, and databases to AWS.
• Assist in the deployment and configuration of AWS services such as EC2, RDS, S3, Lambda, and CloudFormation for the migration project.
• Migrate data from on-premises databases to AWS databases using services like AWS Database Migration Service (DMS) and AWS Snowball.
• Work on infrastructure automation using AWS CloudFormation or Terraform to ensure repeatability and consistency in deployments.
• Provide support and troubleshooting during the migration process to ensure minimal downtime and optimal performance.
• Document configurations, migration processes, and best practices for future reference and knowledge sharing.
• Continuously monitor and report on the health of the migrated environment using Amazon CloudWatch and other monitoring tools. 

Required Skills and Qualifications:

• Strong knowledge and hands-on experience with AWS services such as EC2, S3, RDS, VPC, Lambda, CloudFormation, and IAM.
• Experience with migration tools and services, such as AWS Migration Hub, AWS Server Migration Service (SMS), and AWS Database Migration Service (DMS).
• Proficiency in infrastructure as code (IaC) using CloudFormation or Terraform.
• Strong understanding of networking concepts in AWS, including VPC, security groups, route tables, and Direct Connect.
• Experience in scripting languages such as Python, Bash, or PowerShell for automation tasks.
• Familiarity with cloud security best practices, including IAM policies, encryption, and securing access to resources in AWS.
• Ability to work with cloud-native monitoring and logging services such as Amazon CloudWatch, AWS CloudTrail, and VPC Flow Logs.
• Strong troubleshooting and problem-solving skills, especially related to cloud migrations.

Certifications:

• AWS Certified Solutions Architect – Associate (Nice to have)
• AWS Certified Developer – Associate (Nice to have)
• AWS Certified SysOps Administrator – Associate (Nice to have)

#LI-EMEA

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

Req ID: 304906 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Firewall-Palo - Network Security Sr. Specialist Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

• The Network Security Senior Specialist Advisor would work on Requests, Changes, Incidents and Problem records to support our customers’ network security environment.
• Implement Network Security solutions and provide operational support in a customer environment.
• Support Palo Alto, Prisma SASE solution, F5, AWS networking and R&S.
• Will provide technical escalation to L2 support engineers.
• Provide On-call support for high severity incidents in a 24x7 environment.
• Detect security issues, create customer tickets, and manage problems until closure.
• Ensure that Service Level Agreements and operational standards are met. 
• Perform system maintenance, checkups and maintain current documentation.
• Provide resolution plans for device issues.
• Propose service, process, and technical improvements to management.
• Experience and at least 7 years Network Security administration experience.
• Excellent Time Management skills required to properly manage operations duties and other task that will assist in the optimization of the firewall team.
• Working with internal tools to complete configuration backup/restore as well as monitoring and reporting.
• Responsibilities included assisting in Daily Steady State operations in request and change management as well as weekly on-call rotation support.
• Complete Weekly/Monthly Health Status checks across all support network security platforms.
• Working with multiple customers support environment to complete upgrades, patches, overall operational support.
• Assist in conducting rule set reviews to improve overall security footprint for our customers.
• Provide operational support of the Network & Security environments.
• Detect security issues, create customer tickets and manage problems until closure.
• Ensure that Service Level Agreements and operational standards are met.
• Perform system maintenance, checkups and maintain current documentation.
• Provide resolution plans for device issues.
• Propose service, process and technical improvements to management.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

"Experience into Production Support
Experience into deployment tools such as JBoss, Tomcat, Apache.
Hands-on experience into SQL queries.
Knowledge of monitoring tools such as Site 24x7, Idera.

Hands-on experience on ticketing tools (Jira / Freshdesk).

Experience in Incident Management, Change Management, and Problem Management.

Hands-on experience into Windows and Linux and application support and knowledge deployment installations
Monitor process and software changes that impact production support, communicate project information to the production support staff and raise production support issues to the project team.
Prioritize workload, providing timely and accurate resolutions.
Perform production support activities which involve the assignment of issues and issue analysis and resolution within the specified SLAs.
Provide daily support with resolution of escalated tickets and act as liaison to business and technical leads to ensure issues are resolved in a timely manner.
Coordinate with the Application Development Team and ensure testing is completed and successful deployment.

Finastra products experience 

Job Description

Req ID: 307085 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Offshore Data Engineer Tester to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Job Duties: 
- Work with data engineers and architects to create and execute test plans to validate the migration of data and transformation assets from AWS to Azure.
- Develop and execute test plans, test cases, and test scripts.
- Ensure compliance with industry standards and best practices.  Identify, document, and track defects and issues.
- Monitor and report on QA metrics and KPIs.
- Stay up-to-date with the latest QA tools, techniques, and trends.
- Participate in product design and requirement reviews.
- Ensure that all QA activities are documented and auditable.

Basic Qualifications:

· 2+ years Scripting (python preferred)
- familiarity with Azure
- experience with data engineering testing and testing methodologies
- Ability to design, script, and execute test plans, maintaining rigor through the testing process

- Demonstrate proficiency in coding skills, utilizing languages such as Python, Java, and Scala to efficiently move solutions into production while prioritizing performance, security, scalability, and robust data integrations. 

- Collaborate seamlessly across diverse technical stacks, including Cloudera, Databricks, Snowflake, and AWS. 

- Think critically to identify potential pitfalls and write test cases to mitigate them.

Preferred Skills:

· Demonstrate production experience in core data platforms including AWS, Azure, Hadoop, and more.

· Undergraduate or Graduate degree preferredMinimum Skills Required: 

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

Req ID: 314651 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Customer Care Collections Sr. Rep. to join our team in Manila, National Capital Region (PH-00), Philippines (PH).

In these roles you will be responsible for:
• Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers.
• Ensuring customer satisfaction and strive to meet service standards.
• A typical day will likely involve fielding between 75 to 100 calls.
• Communicating effectively and professionally with both internal and external customers to resolve questions and issues.
• Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team.
• Collaborating with management or other team members as appropriate to proactively address service issues and concerns.

Required Skills for this role include:
• At least 1 year of experience in a professional/office related environment (i.e. office support, administrative, clerical, customer service) that required you to work regularly scheduled shifts.
• At least 1 year of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
• 6+ months of experience in a role that required attention to detail, accuracy, and accountability for your work product.
• 6+ months of experience in a role that required you to communicate (oral/written) effectively in a professional/office setting.
• An education level of at least a high school diploma or GED Preferences.

Preferred Skills include:
• Previous insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from members inquiring about payments, policy information, or claims

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

Req ID: 311055 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Sr. Project Manager to join our team in Addison, Texas (US-TX), United States (US).  This is a hybrid working schedule (2-3 days in the office)

Day to Day job Duties: 

• Leading, supporting, and coaching teams to deliver large and complex project(s) and/or program(s) that span across one or more business units
• Drive overall delivery execution; manage resources, schedules, financials and adhere to quality and control guidelines throughout the full systems development life cycle.
• Manage strategic, continuous improvement, and transformation initiatives; effective in leading all aspects of a project and/or program to ensure timely and effective execution.
• Work with multiple development methodologies such as waterfall, iterative and agile (scrum, kanban) to support project teams. Have awareness of agile techniques such as automated testing, user stories, test driven development, continuous integration, agile games, etc.
• Ability to think creatively to drive innovation, perform situational analysis which leads to well thought out decisions.
• Establish strong working relationships with executive sponsors, business owners and stakeholders across the organization to manage expectations and project delivery. (strong Soft Skills)
• Monitors performance and recommends schedule changes, cost, or resource adjustments. Establish and provide timely updates to the management team for each project for escalating issues, reporting, and managing risks, issues, and status reporting.
• Management of project change requests that impact scope, schedule, budget. Lead or coordinate project planning, including resource, staff, supply and subcontract management, progress reporting, troubleshooting and team management.
• Ensure that project resources are following established processes as well as participate in strengthening internal tools, artifacts, and other governance aspects.
• Directly or indirectly manage/mentor team members and colleagues in techniques such as leadership, methodology, tools, and people and communication skills.

Qualifications:

• 8 + years of Business Consulting-Program/Project Management PMO Strategy
• 3+ years of Agile Scrum experience
• 3+ years of application development or systems integration projects managing T&M and or fixed price projects
• 5 + years using MS Project , (MS Project Server- nice to have), JIRA Confluence MS Office Suite
• 5+ years of Financial services experience, preferably life insurance and annuity.
• Bachelors Degree
• Must be PMP certified 

• Be a business partner who possesses critical thinking skills to define practical solutions that align with strategic objectives. Understands the business needs of the project and its interaction with other projects/programs to make decisions that are in the best interest of the organization. Strong Soft skills

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

Req ID: 303577 

NTT DATA’s Launch business unit is looking for a Launch Industry Solution Expert for Banking and Financial Services and Insurance (BFSI).  

Check us out: Launch by NTT DATA   We create digital experiences that move millions, helping you strategize, ship, and scale bold products that connect with customers and drive growth.  You’ll join experts in digital strategy, product design, and engineering, transforming brands globally. 

Job Summary  

Launch Industry Solution Experts are responsible for promoting our company's services. This critical role identifies and researches potential clients, engages with prospects, describes our services and closes sales.  A Launch Industry Solution Expert leverages their deep industry knowledge and expertise to understand customer needs and apply consultative selling techniques to lead the definition of  solutions and proposals.  Our approach is highly collaborative and often requires our Launch Industry Solution Experts to orchestrate and execute across an array of client and internal personnel, building deep and lasting relationships along the way. 

Job Responsibilities:  

• Generate $20M in annual bookings  

• Leverage deep industry knowledge to build relationships, understand customer needs and provide tailored solutions that drive revenue and customer success. 

• Engage with prospects and existing clients through consultative selling techniques to uncover pain points and business needs, guiding them to the best possible solutions that align with their objectives. 

• Work closely with solution team and practice experts to develop customized solutions that address client-specific challenges 

• Define the client value and relevance of solution for client using industry relevant KPIs.   

• Develop and maintain a deep understanding of industry trends, challenges and opportunities to provide insightful guidance and strategic advice on the industry for technology, product and business clients. 

• Build and maintain lasting relationships with clients and partners by understanding focus and needs, and anticipating them in advance  

• Actively facilitate and collaborate with the General Managers, Client Partners, Consulting Directors and other leaders to grow revenue and expand existing accounts, particularly in finding new buyers 

• Learn and understand go-to market, key service offerings, sales plays, messages and motions 

• Identify qualifying and closing new accounts/logos and opportunities in the designated industry areas, with the ability to travel as needed  

• Manage total sales performance for the industry area, inclusive of pipeline health  

• Drive/lead coordinated industry marketing efforts in tight partnership with GM, CRO and Marketing  

• Coordinate/co-lead renewal and expansion SOWs as needed  

• New logo lead generation through various motions & activities as defined by the company and/or the individual  

• Ensure CRM is sustained as the single source of truth  

• Participate and/or lead in account planning, and take ownership of establishing, following up, managing and executing on account, pursuit and close plans 

• Participate and contribute to weekly, monthly, quarterly, and annual sales and account planning meetings/calls  

• Build pursuit plan for leads and follow-up to qualify, disqualify, nurture, and ultimately close opportunities 

Basic Qualifications: 

• Minimum of 10 years of experience selling professional, consulting, and /or digital with proven track record of exceeding quota within the BFSI industry  

• At least 8 years of experience in a leadership role, utilizing critical thinking, organizational, planning and follow-up skills, with attention to detail and the ability to multi-task.  

• Minimum of 8 years of experience engaging with senior executives, partners, and customers with excellent writing and communication skills 

• A minimum of 10 years of experience in roles demonstrating a strong sense of ownership and accountability, and be capable of working independently and professionally with minimal guidance 

Desired Skills: 

• Strong knowledge of SaFE/Agile/Scrum  

• Effectively communicate at all levels of the organization; ability to facilitate problem resolution within all levels of an organization and across organizations  

• Experience selling outcome-based work with teams vs. staff augmentation  

• Strong persuasion skills to align client problems with solution offerings  

Location: (New York City, Charlotte, Atlanta, Chicago, etc. Midwest, South or Northeast)

#USSalesJobs

#LI-SGA

#LaunchJobs

#LaunchOpsSales

#LaunchSalesOps

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $165,500.00-$225,600.00. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

Role Description
The primary goal is to Perform Account Reconciliation for the client across multiple portfolios

Responsibilities
· Performing daily end to end cash reconciliation activities that includes conducting analysis and recording transactions
· Identifying reasons for variances in cash/assets through bank & custody statements and other supporting data. · Interacting with designated internal teams, bank, custody and advisors for missing trades /corporate actions/ other transaction items · Following up on actions for pending transactions/incorrect booking with trade team/bank/custody.
· Verifying prices and income, rate of interest etc. depending upon the security being booked through Bloomberg or other market data services and provide appropriate back-ups.
· Reporting the issues to supervisors and seek support on an immediate basis
Performing administrative functions related to monthly closing and valuations.
· Developing and maintaining a solid working knowledge of the financial services industry and of all products, services and processes performed by the team

Job Description

Req ID: 311280 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Data Governance Lead to join our team in Charlotte, North Carolina (US-NC), United States (US).

Job Duties:

-Leading design and delivery of a comprehensive Data Governance operating model (i.e., roles & responsibilities, entitlements, controls, operating model execution, etc.)
- Leading a migration effort of data from Collibra to Microsoft Purview within a complex data and business environment
- Experience in leading the solution design, execution, and management of a large scale data migration and governance oversight program for various types of financial data (incl. risk, compliance, regulatory data)
- Experience in managing data within Microsoft Purview
- Experience with migrating data to Microsoft Purview from other systems / data governance tools (incl. metadata mapping, data standardization, data validation, quality checks, etc.)
- Experience with managing data in Collibra utilizing various functions/components
- Extract, transform, and load (ETL) data from various sources, ensuring data quality, integrity, and accuracy.
- Perform data cleansing, validation, and preprocessing to prepare structured and unstructured data for analysis.
- Develop and execute queries, scripts, and data manipulation tasks using SQL, Python, or other relevant tools.
- Analyze large datasets to identify trends, patterns, and correlations, drawing meaningful conclusions that inform business decisions.
- Create clear and concise data visualizations, dashboards, and reports to communicate findings effectively to stakeholders.
- Collaborate with clients and cross-functional teams to gather and understand data requirements, translating them into actionable insights.
- Work closely with other departments to support their data needs.
- Collaborate with data scientists, engineers, and other analysts to support data governance management activities
- Continuously monitor data quality and proactively identify anomalies or discrepancies, recommending corrective actions.
- Stay up-to-date with industry trends, emerging technologies, and best practices to enhance analytical techniques related to data governance and management
- Assist in the identification and implementation of process improvements to streamline data workflows and analysis.
- Understanding of data privacy laws and impact to financial services organizations
                        
Minimum Skills Required:

- 2+ years of hands-on experience using Microsoft Purview
- 5+ years of experience working on data governance or management projects in a hands-on tooling role
- 3+ years of leading data governance and management programs

- 1+ years using Collibra
 

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

Req ID: 300577 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Senior Associate - Spanish Language to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Roles and Responsibilities:

Provide L1/ L1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc Requirements for this role include:

• Must be a Graduate.
• Good hold on Spanish language(Writing + Speaking)
• Must be at least B1 level certified in Spanish language
• Good comprehension & writing skills
• Must possess excellent customer handling skills
• Should be comfortable to work in rotational shift with 24x7 support window.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Job Description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a [[Sr. Program Manager]] to join our team in [[Hilliard]], [[Ohio]], [[USA]].

Duties/Responsibilities:

Develop and track the project schedule and plan in MS Project tool to support client’s modernization needs
Partner with our multiple delivery organization to help deliver the services per plan
Manage dependencies, risks, issues as per plan and collaborate with multiple stakeholders, internal and external to fully formalize it
Prepare change requests where applicable. Track and manage the change requests.
Track and manage project financials as per agreed budgets.
Provide weekly forecast on resource and cost forecasts and provide mitigation plan for risks, if any.
Provide guidance and support to multiple delivery track teams to help deliver to the plan.
Serve as Servant leader- Look for impediments, blockers and collaborate with multiple stakeholders to address those in timely fashion
Prepare and present daily, weekly, monthly status reports for multiple customers
Prepare and present weekly, monthly status reports for Internal leadership for the visibility and actions being taken
Leverage Internal practice and SME’S to help resolve day today issues  and provide added value to External customers.
Manage project activities through Client provided tools for project management- JIRA, Confluence and keep them up to date.

Preferred Qualifications:

Minimum of 10 years’ experience in delivering application development and modernization projects, along with a minimum of 5+ years as a technical lead on integration with exposure to leasing and Finance customer
Strong project management skills, with experience in organizing, planning, and executing large scale projects from vision through implementation, involving internal personnel, contractors, and vendors
Technical knowledge with hands-on experience, managing application development ·   Strong verbal and written communications skills, with an ability to express complex technical concepts in business terms ·  
Demonstrating leadership skills and possessing a track record of managing technical staff and financial resources through various life-cycle phases (cross-functional experience highly desirable)
Strong analytical, problem-solving, and conceptual skills
Strong interpersonal skills: ability to communicate and persuade at all management levels and thrive in a cross-functional environment
Experience in Effective Application Development Project Implementation / Deployment strategies with a distributed customer base
Experience in highly parallel work environments with projects utilizing iterative, agile, and waterfall approaches to achieve their objectives.
Experience in both business transformation and information technology projects is required 

Basic Qualifications

Minimum 8 years Project/Program Management with proven experience on implementing large scale transformation programs handled through globally diverse locations.

Minimum 5 years experience with JIRA, MS project tool sets.

Travel:  Hybrid role: Local OR travel to Ohio, 2 times a month; 3-4 days per trip

Degree: Bachelor’s in computer science or related field

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

Req ID: 316588 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Sr. Java Developer - Digital Solution Cnslt. Sr. Consultant to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Java Developer:

• Contribute to all stages of software development lifecycle
• Design, implement and maintain Java-based applications that can be high-volume and low-latency
• Analyze user requirements to define business objectives
• Envisioning system features and functionality
• Define application objectives and functionality
• Ensure application designs conform with business goals
• Develop and test software
• Identify and resolve any technical issues arising
• Create detailed design documentation
• Propose changes to current Java infrastructure
• Develop technical designs for application development
• Develop multimedia applications
• Write well designed, testable code
• Conducting software analysis, programming, testing, and debugging
• Manage Java and Java EE application development
• Develop documentation to help users
• Transforming requirements into stipulations
• Prepare and produce releases of software components
• Support continuous improvement, investigating alternatives and technologies, and presenting for architectural review

#LI-INCONF

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

The Opportunity Our client is a leading global provider of asset and wealth management solutions. They provide investment processing, investment management, and investment operations solutions that help corporations, financial institutions, financial advisors, and ultra-high-net-worth families create and manage wealth. As a core member of our Private Equity team, you will be working with experienced industry professionals to deliver services for complex fund structures

Role and Responsibilities:

• Responsible for maintaining books and records and calculations of fund’s Net Asset Values.
• Coordinating and Reviewing Financial Statements and associated reports including performance metrics/quarterly reporting
• Coordinate and review of calculations of carried interests/performance/incentive fees
• Coordinate and review calculation of investor allocations for capital calls and distributions
• Coordinate and review of partners capital account statements.
• Coordinate of payments and other transactions.
• Supervise production analysts, review and signing off the work performed.
• Acting as primary contact for clients and other stakeholders.
• Meeting client expectations by monitoring timely delivery of daily, weekly, and monthly deliverables.
• Ensuring all escalations are addressed timely.
• First escalation point for internal queries.
• Direct the team to manage timelines, workflows, and deliverables within agreed SLAs.
• Monitoring progress of assigned team members for additional training and development

 Requirements for this role include:

• 5-7 years of experience in accounting for financials services sectors particularly Private Equity.
• Experience in reviewing financials statements.
• User experience with enterprise accounting system.
• Working knowledge of Investran is highly desirable.
• 5-7 years of experience using MS-Excel that required you to use Formulas, Tables & formatting, Conditional Formatting, Charting, Pivot tables & Pivot Reporting.
• Independently handling of client calls and monthly and weekly reviews.
• Supervisory skills with 4-5 years of experience in managing and leading staff.
• B.com or CA (Inter/Final) are desired educational qualification for this role

Job Description

Req ID: 318081 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Project Manager - Digital Solution Cnslt. Sr. Consultant to join our team in Hyderabad, Telangana (IN-TG), India (IN).

Our SFDC Project Managers are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of SFDC PMO/Program/Project Managers will provide our clients and team with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised and should have 5+yrs experience in this field.
 
Once You Are Here, You Will: 
•    Maintain overall responsibility for project execution as per the customer standards/requirements within agreed duration (in SOW) to ensure the success of the project 
•    Understand that the essential importance of business and technical processes is interrelated for project success 
•    Daily activities include but not limited to: 
o    Lead of project team ensuring on time delivery of high-quality work within the project budget 
o    Maintain daily Client relationship and communication, acting as first point of escalation for daily issues  
o    Provide project data and status reporting to appropriate stakeholders 
o    Manage good onsite-offshore co-ordination for optimal service delivery 
o    Review and approve project plans, estimates, and technical documents 
o    Manage teams of hard-working individual and promote team cohesiveness  
  
Qualifications: 
Required: 
•    4+ Years of work experience in IT Project implementation  
•    4+ Years of leading Agile methodology projects 
•    4+ Years working on end-to-end Salesforce.com Implementation Projects with at least 5+ Years managing and understanding of general Salesforce.com standard functionality and features (Sales, Services and Marketing), Apex Programming and Force.com Capabilities 
 
Preferred Qualifications: 
•    PMI PMP/ACP Certification preferred 
•    Salesforce.com Certifications preferred 
•    Comprehensive understanding of Project Delivery Lifecycle and Agile Methodologies 
 
Ideal Mindset: 
•    Encouragement. You are the leader and provides motivation, direction, and support to your team. 
•    Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations.  
•    Strong work ethic. You are a team player and lead by example.  "

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

Req ID: 317459 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a NIST 500-37 Compliance- Top Secret Clearance to join our team in Newport News, Virginia (US-VA), United States (US).

Overview:

We are seeking a highly skilled Information Systems Security Engineer (ISSE) to join our hybrid agile delivery team. This individual will be instrumental in managing and supporting the implementation and impact statements for RMF packages across DCSA accredited networks.  The ISSE will play a critical role in ensuring our systems are secure and compliant with all federal regulations and standards.  Communication skills are critical for this role. This position requires the technical ability to assess the implications of technology configurations including the writing of technical implementation statements and technical impact statements.

Responsibilities:

• Support the development, maintenance, and execution of RMF packages, including security control implementation and impact statements.
• Collaborate with system owners, team members, and other stakeholders to assess and mitigate system security risks.
• Ensure compliance with DOD security regulations and standards, particularly for Navy and DCSA networks.
• Develop and update security documentation, such as System Security Plans (SSP), Risk Assessment Reports, and Security Assessment Reports.
• Provide guidance on security controls and measures to system developers and network engineers.
• Conduct regular security assessments and audits to identify vulnerabilities and ensure the effectiveness of implemented security controls.
• Assist in the preparation and presentation of RMF package materials for security accreditation and audits.
• Stay abreast of the latest cybersecurity trends, threats, and technologies to continually enhance system security.
• Train and mentor security staff and stakeholders on cybersecurity best practices and RMF processes.
•  

 Basic Qualifications: 

• Bachelor’s degree in Information Technology, Cybersecurity, or a related field or equivalent combination of education and work experience.
• Minimum 5 years of experience as an ISSE, ISSO, ISSM or in a similar role within the Department of Defense (DOD), preferably working with Navy or DCSA accredited networks.
• Minimum 5 years of experience utilizing the Risk Management Framework (RMF) within DOD environment. 
• Current IAT Level III Certification (CASP+ CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH, CCSP)
• Must possess a current Active Secret Security Clearance with ability to upgrade to Top Secret W/SSBI. 
• Must live a commutable distance to Newport News, VA

Preferred Qualifications: 

• Proficient in managing the lifecycle of RMF documentation and compliance activities. 
• Ability to translate complex security requirements and technical issues into understandable terms for non-technical stakeholders. 
• Excellent problem-solving skills and the ability to prioritize multiple tasks effectively. 
• Certified Government Risk & Compliance (CGRC)
• Prior experience adhering to NIST guidelines 500-37.

#Fedsec

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

Req ID: 310915 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Guadalajara, México (MX-MEX), Mexico (MX).

· Diagnoses and troubleshoots Level 1 problems encountered with personal computer hardware, software and peripherals. · Answers the help desk line and responds to users’ requests regarding computer systems. · Acknowledges receipt of all user requests within defined service levels. · Initiates service orders (tickets) for all user requests, assisting users as necessary to provide appropriate information. · Maintains user information and documentation. · Participates in ensuring that client requests via the ticketing system are managed to closure. · Delivers results in support of achieving the organization’s Service Level Agreements. · Prioritizes work based on time and complexity requirements. · Exercises sensitivity to due process and proper pacing. · Routes clients when appropriate to proper support queues. · May identify opportunities for process improvements that contribute to the achievement of business metric goals. · Solves problems consistently and completely with minimum supervision. · Partners with employees to obtain resolution to complex technical issues. · Performs quality audits.· Typically requires 1-2 years relevant experience. · High School Diploma or equivalent. · Strong telephone etiquette skills · Ability to develop business relationships and communicate effectively with the user community. · Basic trouble shooting skills. · Basic understanding of the fundamentals of network, server, and desktop administration, installations, upgrades, techniques, tools, and equipment. · May require industry / internal certifications to applicable role. · Applies knowledge of client service techniques as required to address problems with PC based tools and products. · Ability to perform general office requirements. · Must be able to perform essential responsibilities with or without reasonable accommodations. · Non-Exempt

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.