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Sustainability Accounting Standards Board (SASB) Standards Index

The reporting period covers fiscal 2023 (April 1, 2023, to March 31, 2024), unless otherwise specified.

Table 1. Sustainability Disclosure Topics & Accounting Metrics

TOPIC	ACCOUNTING METRIC	CODE	RELEVANT INFORMATION	REFERENCE PAGE
Environmental Footprint of Hardware Infrastructure	(1) Total energy consumed, (2) percentage grid electricity, (3) percentage renewable	TC-SI-130a.1	In 2023, the total energy consumed amounted to 1,574,312 MWh. At NTT DATA, total electricity consumption reached 1,434,724 MWh, of which renewable energy accounted for 770,750 MWh, representing 53.7% of the total electricity consumed. Additionally, grid electricity consumption was 1,433,959 MWh, making up 91.1% of the total energy consumed of 1,574,312 MWh.	Sustainability Report 2024 Data Book p.22 Environment / Carbon Neutrality "NTT DATA's Greenhouse Gas Emissions" p.110 Appendix: Non-Financial Data "Greenhouse Gas Emissions"
	(1) Total water withdrawn, (2) total water consumed, percentage of each in regions with High or Extremely High Baseline Water Stress	TC-SI-130a.2	In fiscal 2023, the total water withdrawn across 14 NTT DATA-owned buildings in Japan was 413,779 ㎥, while the total water consumed (evaporation from cooling systems) amounted to 203,297 ㎥. Additionally, an analysis of nature-related dependencies, impacts, risks, and opportunities was conducted. As part of this effort, emergency water storage tanks have been installed at data centers in Southeast Asia, particularly in areas with extremely high water stress.	Sustainability Report 2024 Data Book p.22 Environment / Carbon Neutrality: "NTT DATA's Greenhouse Gas Emissions" p.41 Environment / Nature Conservation p.110 Appendix: Non-Financial Data "Greenhouse Gas Emissions"
	Discussion of the integration of environmental considerations into strategic planning for data center needs	TC-SI-130a.3	NTT DATA aims to achieve net-zero direct and indirect emissions (Scope 1 and 2) from its data center operations by 2030. To this end, we are working to reduce environmental impact through initiatives targeting both facilities, including buildings and equipment, and IT systems.	Sustainability Report 2024 Data Book p.23 Environment / Carbon Neutrality "Toward Acheving Sustainable IT"
Data Privacy & Freedom of Expression	Description of policies and practices relating to behavioral advertising and user privacy	TC-SI-220a.1	NTT DATA Group Corporation has established the following policies regarding user privacy and targeted advertising. Regarding the protection of personal information (data privacy), NTT DATA Group Corporation ensures compliance with the NTT DATA GROUP Data Protection Policy (DP Policy) and adheres strictly to personal data protection laws and regulations in various countries and regions, including the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), China's Personal Information Protection Law (PIPL), and Japan's Act on the Protection of Personal Information (APPI). Specifically, we establish guidelines such as privacy policies and require the appropriate handling of personal information according to these rules, ensuring that personal information is adequately protected across the entire Group. These standards also extend to partner companies to whom we outsource operations, ensuring proper handling of information assets. The Company recognizes the importance of personal information (including specific personal information) and considers personal information protection as a fundamental corporate activity. We view the sincere implementation of personal information protection measures as a social responsibility and have established the following personal information protection policy, ensuring its dissemination and enforcement among executives, employees, and collaborators. As stated in NTT DATA GROUP Corporation's Personal Information Protection Policy, personal information shall be collected only after informing the customers of the purpose and obtaining consent for doing so, except when the rights or interests of customers or third parties may be injured. The personal information obtained will not be used for any purposes other than those for which consent has been obtained. Personal information collected by us shall not be provided to third parties without prior express consent of the customers, except as required by law or regulation. We will collect personal information only to the extent necessary for achieving the stated purposes, and after the specified period for use or storage has elapsed, it will be promptly disposed of or returned. We will implement appropriate security measures to protect the personal information obtained from customers. These security measures include organizational, technical (such as encryption, pseudonymization, anonymization), and physical safeguards. In the case of a request by the individual for their personal data (such as for disclosure, correction, addition or deletion, suspension of use, or erasure), we will respond in accordance with the prescribed procedures.	Sustainability Report 2024 Data Book p.59 Economy / Trusted Value Chain "Protect Data Privacy"
	Number of users whose information is used for secondary purposes	TC-SI-220a.2	In the guidelines for each Group company's privacy policies (personal information protection policies) based on the DP Policy, personal information obtained will not be used for purposes other than those for which consent has been obtained. We do not disclose specific numbers regarding TC-SI-220a.2.
	Total amount of monetary losses as a result of legal proceedings associated with user privacy	TC-SI-220a.3	In the event of significant losses, they will be disclosed in the securities report for the relevant year. No significant losses have been reported for fiscal 2023. Past incidents related to personal information have been addressed following a root cause analysis. For more details, please refer to the press release on the right.	Press release Update on the Improper Acquisition of Information in Certified Projects under the Next-Generation Medical Infrastructure Act (Japanese only)
	(1) Number of law enforcement requests for user information, (2) number of users whose information was requested, (3) percentage resulting in disclosure	TC-SI-220a.4	ー
	List of countries where core products or services are subject to government-required monitoring, blocking, content filtering, or censoring	TC-SI-220a.5	Regarding the protection of personal information (data privacy), NTT DATA Group Corporation ensures compliance with the NTT DATA GROUP Data Protection Policy (DP Policy) and adheres strictly to personal data protection laws and regulations in various countries and regions, including the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), China's Personal Information Protection Law (PIPL), and Japan's Act on the Protection of Personal Information (APPI).
Data Security	(1) Number of data breaches, (2) percentage involving personally identifiable information (PII), (3) number of users affected	TC-SI-230a.1	In fiscal 2023, there were no formal complaints regarding customer privacy breaches or loss of customer data received through the NTT DATA GROUP CORPORATION Customer Desk. Past incidents related to personal information have been addressed following a root cause analysis. For more details, please refer to the press release on the right.	Press Release Update on the Improper Acquisition of Information in Certified Projects under the Next-Generation Medical Infrastructure Act
Data Security	Description of approach to identifying and addressing data security risks, including use of third-party cybersecurity standards	TC-SI-230a.2	NTT DATA believes that it is crucial to strike an appropriate balance between ensuring information security and actively utilizing and sharing information. To this end, we implement various measures, including management measures such as developing rules and conducting information security education and awareness activities, as well as technical measures such as deploying information leakage countermeasures and adopting zero-trust architecture. Additionally, to share knowledge and expertise across the Group, we promote the flow of knowledge within the Group through forums such as the NTT DATA Group information security forum for Group companies in Japan and the Global Security Meeting for overseas Group companies, working toward the establishment of unified information security governance across the Group.	Sustainability Report 2024 Data Book p.59 Economy / Trusted Value Chain "Protect Data Privacy"
Recruiting & Managing a Global, Diverse & Skilled Workforce	Percentage of employees that are (1) foreign nationals and (2) located offshore	TC-SI-330a.1	In response to the rapid expansion of overseas operations, NTT DATA Group Corporation, NTT DATA Japan Corporation, and NTT DATA, Inc. (domestic) are implementing initiatives aimed at developing global talent with the flexibility to excel in the face of changing markets and competitive environments. These initiatives primarily focus on developing executive personnel who can perform on the global stage and the globalization of employees hired in Japan.	Sustainability Report 2024 Data Book p.74 Economy / Future of Work "Advanced Training: Initiatives for Developing Human Resources and Management Personnel to Support Business Growth" p.121 Appendix "Non-Financial Data: Information on Talent Development"
	Employee engagement as a percentage	TC-SI-330a.2	With the goal "To be a No.1 employer, for the best talent worldwide!", we conduct an engagement survey for all employees globally to understand their status and feedback. For the overseas Group, the "One Voice" survey is conducted biennially. The results of the fiscal 2023 survey show that the percentage of highly engaged employees is 71%, exceeding the average of 69% for the participating companies in the survey (with 83% globally).	Sustainability Report 2024 Data Book p.80 Economy / Future of Work "Advanced Training: Initiatives for Developing Human Resources and Management Personnel to Support Business Growth"
	Percentage of gender and racial/ethnic group representation for (1) management, (2) technical staff, and (3) all other employees	TC-SI-330a.3	Promoting and achieving Diversity, Equity, and Inclusion (DEI) brings innovation to society and contributes to its sustainable growth and development. For this reason, DEI is considered essential to the development of a company and is explicitly stated in the NTT DATA Group Code of Conduct. In March 2019, we signed a statement in support of the Women's Empowerment Principles (WEPs) and committed to taking actions based on these principles. With the ease of information gathering and networking globally, we are accelerating DEI by sharing knowledge and insights across borders.	Sustainability Report 2024 Data Book p.114-117 Appendix "Non-Financial Data: Status of Employment"
Intellectual Property Protection & Competitive Behavior	Total amount of monetary losses as a result of legal proceedings associated with anticompetitive behavior regulations	TC-SI-520a.1	NTT DATA addresses anti-trust and anti-competitive practices based on the NTT DATA Group Code of Conduct and the NTT DATA Group Competition Law Compliance Policy, while ensuring full compliance with local laws and regulations in each country. In fiscal 2023, no violations or litigation cases were identified, either in Japan or overseas.
Managing Systemic Risks from Technology Disruptions	Number of (1) performance issues and (2) service disruptions; (3) total customer downtime	TC-SI-550a.1	Two major system failures occurred in fiscal 2023. Based on the results of the cause analysis, we conducted an overarching review of the system development and operation processes from the perspective of prevention and rapid recovery. We will continue to work on preventing recurrence moving forward.	Sustainability Report 2024 Data Book p.9 Sustainability Management "Progress in Relation to the Nine Material Issues and FY2024 Targets" p.56 Economy / Trusted Value Chain "Ensure Information Security: Early Escalation to Address Serious Incidents"
Managing Systemic Risks from Technology Disruptions	Description of business continuity risks related to disruptions of operations	TC-SI-550a.2	The business continuity risks related to disruptions of operations are described in the securities report for the fiscal year ended March 2024.	Securities Report for the Fiscal Year Ended March 2024 p.38 3 "Business and Other Risks" (Japanese only)

Table 2. Activity Metrics

ACTIVITY METRIC	CODE	RELEVANT INFORMATION	REFERENCE PAGE
(1) Number of licenses or subscriptions, (2) percentage cloudbased	TC-SI-000.A	ー	ー
(1) Data processing capacity, (2) percentage outsourced	TC-SI-000.B	ー	ー
(1) Amount of data storage, (2) percentage outsourced	TC-SI-000.C	ー	ー