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Agile CX Enhancement – GDCI × NTTI × NDID for Cross Connect Portal
Growing demand on data center services suggests necessity of enhanced customer experience and total process digitalization to ensure seamless operational excellence. The service highlighted here is Cross Connect, which establishes connectivity between different DC racks. GDC Indonesia and NTT Indonesia, collaborating in a scrum team with NTT DATA Indonesia in synergy, countered these challenges achieving enhanced service level and delivery time for clients. This article introduces how we achieved it and what it implies for our group-wide strength as one NTT.
- April 22, 2025
- Indonesia
Application Development & Management Global Delivery Assurance
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Global Giving: NTT DATA makes a difference from coastline to classroom
In December 2024, NTT DATA's annual Global Giving event presented a unique opportunity for employees to dedicate their time and support to local communities and charities.
- April 17, 2025
- Global
Sustainability
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NTT DATA provides its UMDR Customers with CyFirma Cyber Threat Intelligence
In today's rapidly evolving cyber threat landscape, organizations across industries need advanced threat intelligence capabilities to stay ahead of cybercriminals.
- April 15, 2025
- Global
Cybersecurity
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Hybrid data centers: It's time to rethink your infrastructure strategy
Cloud versus on-premises is no longer the main debate for CIOs and technology leaders.
- April 9, 2025
- Global
Cloud
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Proactive risk management: the secret to securing your AI journey
Advances in machine learning, natural language processing and computing capacity paved the way for the era of AI. Now, as the technology keeps rapidly evolving, it is changing the way we work - with the potential to revolutionize entire industries.
- April 9, 2025
- Global
Cybersecurity
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Ensuring AI Safety: Comprehensive Model Risk Assessment for Generative AI Systems
With the rapid spread of generative AI, the associated risks are attracting attention, leading to the establishment of regulations and guidelines in various countries around the world. This article provides an overview of the increasingly important risk management and an example of model risk assessment using "Lens for LLMs" by Citadel AI, which specializes in improving AI reliability. In this evaluation, we assessed an in-house information retrieval system using generative AI in actual operation with an attack dataset and use case driven dataset. The results confirmed that the tool can be effectively used in the risk assessment of AI models. We recommend that not only engineers and managers involved in AI development and deployment but also those interested in the risk management of generative AI read this article. This article is translated based on our article in Japanese, and some resources and datasets are only available in Japanese.
- April 1, 2025
- Global
Cybersecurity Data & Intelligence
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What Key Management Services Ensure Data Sovereignty in the Sovereign Cloud?
The sovereign cloud has been attracting worldwide attention since 2021. There are three sovereignties required in the sovereign cloud: data sovereignty, system sovereignty, and operation sovereignty. Key management services are an essential technical element to realize data sovereignty.
- March 31, 2025
- Global
Cybersecurity Cloud
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Beyond Backups: Unleashing Powerful Strategies for Ultimate Cyber Resilience
Businesses are increasingly threatened by ransomware, making countermeasures essential. In this article, we will focus on cyber recovery strategies based on the NIST Cybersecurity Framework, considering the current state of ransomware. Additionally, we will explain the role of backups and propose effective countermeasures.
- March 28, 2025
- Global
Cybersecurity
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A force for good: how AI and GenAI are reshaping our world
You can believe the hype: AI is transforming industries, organizations and experiences for the better. It's even changing how we think about sustainability. From smart ecosystems to customer-centric interactions, it's proving that technology can serve both profit and purpose.
- March 28, 2025
- Global
Data & Intelligence
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What is CNAPP? Security measures for the increasingly complex public cloud
With the rise in public cloud usage, incidents such as information leakage due to misconfiguration are increasing year by year. This article explores the Cloud Native Application Protection Platform (CNAPP), which has gained attention as a crucial security measure for public cloud environments. It delves into specific security challenges associated with public cloud usage, outlines the security functions designed to address these challenges, and provides key points for introducing CNAPP. This article is highly recommended for those facing security issues in public cloud environments.
- March 26, 2025
- Global
Cybersecurity Cloud
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From docks to runways, private 5G is revolutionizing seaport and airport operations
Last year, a man gained unauthorized access to New Delhi's Indira Gandhi International Airport, India's busiest airport. The pilots of a flight that had just landed spotted him walking casually near the runway and taxiways, very close to moving aircraft. The airport is secured by a high perimeter wall, but that wasn't a deterrent for the intruder, who somehow managed to scale it and enter the secure airfield area.
- March 26, 2025
- Global
Data & Intelligence Edge Network
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How GenAI boosts CX Design: Creating a Global Promotion for Expo 2025
NTT Group's Dynamic Infinity is a global promotion for Expo 2025 Osaka, Kansai, Japan showcasing a future where its technology seamlessly integrates with daily life. Using generative AI, participants actively shape and experience future scenarios. Developed with Tangity and NTT DATA, the project merges technology and design to create an interactive vision of tomorrow. This behind-the-scenes look explores the journey from concept to execution, detailing how the team brought this ambitious initiative to life.
- March 24, 2025
- Global
Innovation
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