Application Management
Transform your application operations into an automated, AI-powered, analytics-driven, client-centered process with our predictive maintenance services.
Continuous application improvement and maintenance
Lower costs, increase customer and employee satisfaction, and simplify complex application portfolios using our expertise in managing and evolving application portfolios. Through the power of AI and GenAI, we transform your application operations with our proactive maintenance services, moving you toward an automated, analytics-driven process centered on client insights.
Our digital application management services help you manage and evolve entire portfolios over multiple technology platforms. Trust us to chart clear courses to meaningful transformation, as we help you navigate the challenges of today with a commitment to sustainability.
ANALYST PAPER
Modern apps require modern app management
This paper, written by Peter Marston, Research Director for Worldwide Intelligent Application Services at IDC, is a must-read for IT leaders who want to transform their application landscape with modern approaches and solutions.
Our Services
Service Management
Our experts bring a combination of organizational tasks and activities, based on industry best practices, that are designed to provide you with a high-value service.
Application Enhancements
Advance your applications through our maintenance program by implementing corrective, adaptive, preventative and perfective enhancements for your business.
AIOps and Automation
We use an automation-first approach while leveraging leading-edge GenAI capabilities and industry-best methodologies and practices that ensure optimal operational efficiencies for your environment.
Platform Management
From platform and middleware administration to patching and overall management, our team extends our services to be 100% certain we're covering all aspects of your environment.
Sustainability Operations
Transform your business and gain increased opportunity for innovation and growth without disrupting social, economic or environmental progress.
Our Impact
97%
Renewal rate
22M
Application incidents / requests resolved per year
200+
Agile resources
9.5K
Active clients
Case Studies
Read how companies in various industries achieved their goals by partnering with NTT DATA.
Harvard Pilgrim Health Care (HPHC)
HPHC enables digital transformation in healthcare
Harvard Pilgrim Health Care saves millions of dollars, improves customer service and meets digitization demands.
Hilton
Hilton raises the bar for hospitality
Hilton quickly launches digital campaigns, features and services to match offerings with demand and meet customer expectations.
Integra
Growth, agility and a competitive edge through automation
We worked with Integra to harness digital solutions – with Nucleus automation in the starring role – bolstering efficiency, user experience and marketing intelligence.
Awards and Recognition
NTT DATA has been recognized for its innovative use of technologies and solutions that help customers drive innovation. Explore the details of each award and recognition below.
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Gartner / 2023
Ranked #2 in Gartner® Market Share IT Services: Application Managed Services, Worldwide 2023*
Resource Library
Explore the latest research, insights, guides and news on the most crucial topics in application management.
