Business Operations Agility
Power your enterprise operations with resilience and agility.
Modernize operations, maximize agility and thrive through change
Our proven methodologies help you define and implement new operating models that achieve enterprise objectives. Whether you're seeking to minimize risk, improve responsiveness, or reduce the cost and time to serve your customers, our approach provides practical solutions that create incremental business value.
We understand that external factors – including economic impacts, changing customer requirements, policies and legislation – continually produce new challenges. To create the business agility and resilience you need to thrive, we work with you to modernize your operations so you can embrace these changes and turn them into opportunities.
Our Services
Project Management
Turn new ideas into tangible operational profit. Our team can help you focus on what matters, delivering the results you need.
Operational Risk Management Consulting
Improve your organization's platforms, applications and data access controls with our integrated solutions capability.
Business Analysis Services
Ensure project teams address the right problems and deliver solutions that provide real business value by using our leading methodology and accelerators, and deep domain knowledge.
Process Reengineering
Increase operations performance, responsiveness and resilience by streamlining repetitive operations, automating activities and enabling data-driven decision-making.
Cost Optimization
Establish sustainable cost reduction through a comprehensive assessment of operations and a fact-based prioritization of opportunities to guide resource allocation and benefit realization.
Operational Excellence and Automation
Drive efficiency and excellence with our process and operational knowledge, and powerful automation technologies.
Our Impact
50+
Countries in which we operate
75%
Of the Fortune Global 100 is served by NTT DATA
55%
Of what we delivery are at global delivery and nearshore centers
Case Studies
Read how companies in various industries achieved their goals by partnering with us.
International retailer
Program management for $16 billion retailer's international brand expansion, collaborating with 100+ unique technology product teams
We helped the retailer coordinate the integration of systems and processes, improve collaboration across teams and workstreams, and manage the large project budget.
Global hotelier
Keeping people and projects in sync by tracking pipeline status, financials and resource capacity, and aligning IT resources to priority projects
We helped the hotelier gain better insights into project demand, project status, resource allocation and team utilization to make more informed decisions and deliver maximum impact from limited IT resources.
PDS Limited
Lowered infrastructure total cost of ownership, expedited delivery time of new business framework by 100% and delivered over 20% in savings
We helped move PDS Limited's SAP environment to the cloud, creating a secure, scalable platform for growth while ensuring zero downtime and a smooth transition.
Ministry of Justice of Spain
Resolving bottlenecks in the administrative process through automation
We helped develop a robotization system capable of linking the Ministry of Justice's bank accounts with procedural management systems and court file systems.
Awards and Recognition
NTT DATA has been recognized for its innovative use of technologies and solutions that help customers drive innovation. Explore the details of each award and recognition below.
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Brandon Hall Group / 2023
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IDC / 2024
We are a major player in the IDC MarketScape: Worldwide Business Consulting Services 2024 Vendor Assessment
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Everest Group / 2023
Resource Library
Explore our research, insights, guides and news on the most crucial topics in business operations agility.
