Terna’s Massimiliano Garri shares his thoughts and advice on the change that digitisation is bringing to the table, how to ensure new tools deliver results by focusing on the human-technology relationship, and why purpose is the driving force of innovation. Terna has a commitment to make the lives of its employees better in every way it can. Using VR safety training and other new technologies, the organisation not only enhances the protection of its workforce, but is able to better serve the people of Italy.