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Job Description

Req ID: 307152 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Software Development Senior Specialist to join our team in Sao Paulo, São Paulo (BR-SP), Brazil (BR).

JD
Actively provide support for resolution of L2 issues with detailed analysis. Also help in code fixes and rigorous testing where required
Good hands-on expertise on Unix and SQL
Good knowledge on scripting languages
Work on supporting Product servers and clients on cutting-edge platforms.
Contribute to our continuous improvement and continuous delivery
Continually focus on enhancing the performance of the applications
Work effectively in collaboration with other team members
Provide technical feedback and support to Development teams
Perform detailed RCA of issues in production, and implement corrective actions
Validated collaboration and communication skills, being able to lead in a global environment

Basic Qualifications:

3+ years of relevant experience in application Maintenance and Support.
Unix, SQL and knowledge of other scripting languages
Knowledge of programming language – preferably Java

#LI-LATAM

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

Req ID: 316581 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Java Functional Arch - Digital Solution Arch. Lead Consultant to join our team in Hyderabad, Telangana (IN-TG), India (IN).

Seeking an astute individual that has a strong SCP functional foundation with the additional ability to be hands-on with the broader engineering team as part of the development/deployment cycle, and deep knowledge of industry best practices, with the ability to implement them working with both the platform, and the product teams.

Order promiser is an industry leading unique promising engine based on multi-dimensional search support across Item, Loc, Channel, and time dimensions. Provides highly reliable commitment that can be executed confidently as per customer first commit.

Scope:

A Functional Architect acts as domain expert and advocate for best business practices for the product development team and provides functional thought leadership to QA engineers, testers, and junior FAs.

Has a masterful understanding of the application domain, of customer and user needs, of our existing product suite and of the competitive landscape and uses this foundation to contribute to the product vision for new features and products.

Our current technical environment:

Functional Domain: Supply Chain Planning – Order Promising/Order Fulfillment

Software: Java, C++, GMake, ANT, GIT, SOAP APIs, REST APIs, Tomcat, Weblogic

Application Architecture: Scalable, Resilient, Service oriented architecture

What you’ll do:

Creates functional specifications as required and presents the documented requirements to the stakeholders for feedback.

Ensures that the solution design and execution developed effectively meets the business objectives of our customers and end users.

Acts as the hub of the stakeholders (both internal and external) for the application, interfacing with the product management team, stakeholders, customers, services, and platform team.

Contributes to planning and review meeting. Works with product management to scope and prioritize new requirements. Responds to all functional queries both from internal and external sources.

Works with UX designers to create an easier and smoother user experience and advocates aggressively for user experience quality within the company.

Validates new features and their impact on existing features. Demonstrates the new functionality to the stakeholders for feedback.

Participates in planning sessions with key stakeholders, such as the enterprise functional architect, to develop enhancements that support business scenarios which span across JDA products.

Assists in the identification of business scenario data to be used during the development process. Reviews the functional testing requirements of each feature. Provides functional validation to ensure features meet stated requirements.

Reviews test scenarios and test cases. Acting as a SME, reviews the training material for the external organization. Reviews product documentation of both existing and new features.

Responsible for managing product requirements, competitive product analysis, market analysis, product adoption, and integrating with business, engineering and support teams.

Assists PMG with overall corporate product readiness execution to support launches, demo releases, sales readiness, and support awareness trainings.

Assists PMG to support RFP, RFQ, current implementations, demo preparation, demo delivery, and roadmap communications including interactions with SIG and UG.

As a SME, resolves complex functional questions and issues for external and internal customers. Assists PMG to deliver product presentations and webcasts to clients for specialized topics. Assists PMG to train sales and account managers on product features, positioning, and strategy.

What we are looking for:

Bachelor’s or Master’s degree with specialization in Operations Research(preferable) and minimum 8 to 14 years of experience in enterprise software product development; ideally a candidate that has started as a Functional Analyst or Business Analyst or Business consultant and progressed to Functional Architect.

Strong SCM-Planning/Order Fulfillment domain experience in Product Development organization or implementation SCP solution for one or more big manufacturing customers

Works on ensuring the functional correctness and business application of enhancements to the product during the development planning and execution phases.

Focuses on improving the end user experience through reviewing test plans and product documentation and provides the end user perspective to product development associates.

Works with internal and external stakeholders in resolving critical customer issues.

Provides inputs in defect triage meetings and assists team members in troubleshooting the root causes for the complex customer issues and scenarios.

Works with services and support departments if need be to resolve issues

Experience in addressing functional queries both from internal and external sources

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

n this Role you will be Responsible For
 
Communicate with contracted and non-contracted Providers by providing information and assistance as appropriate.
Assist Providers with interpreting Member eligibility and benefit information
Assist with general question about the existing Programs and Member benefits.
Assist with direction on the available Provider portal, including how to set up accounts, troubleshooting and navigating the website, how to submit and retrieve necessary information.
Handle claim status inquiries, researching and facilitating resolution of payment issues; provider education on remittance advice interpretation and reimbursement, and informing providers of the claims appeals process.
Work closely with the Claims Team in resolving claims discrepancies, inappropriate denials and delays in payments.
Provide providers with eligibility; process authorizations and Exception Requests 
Answer questions regarding authorizations and denials
Meet NTT Call Center Standard Work and performance expectations. This includes, but is not limited to the following:
 
•    Successful completion of Provider Call Center training,
•    Active participation in continuous training,
•    Follow required call scripts and QA requirements.
•    Ability to handle high call volume.
Provide excellent customer service to all callers. Demonstrate a high level of patience and respect with every caller, ensuring each caller is assisted promptly and appropriately and follow Provider Call Center established call handle Quality Assurance Standards and Objectives.
· Assist the Provider Call Center or Provider Services Departments with projects, as needed.
Timely follow up with Providers on cases as needed.
Ensure the privacy and security of PHI (Protected Health Information) as outlined policies and procedures relating to HIPAA compliance.
 
Key Skills:
Excellent customer service skills, including ability to diffuse difficult situations. 
Ability to analyze complex claims data/payments and clearly communicate findings to Providers 
University degree or equivalent that required formal studies of the English language.
1+ year(s) of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
1+ year(s) of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
1 + year(s) of healthcare call center experience working in a health care delivery setting preferred.

*** The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.
*** All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material

Job Description

Systems Engineering Advisor – Active Directory/Azure AD

Role Overview

The NTT DATA Services Security organization is looking for talented security-oriented Systems Engineering Advisor with strong Active Directory/Azure AD/Identity skills. This role will be part of a larger dedicated security team dedicated to supporting, troubleshooting, upgrading Active Directory, Azure AD and related Identity technologies.

Role Responsibilities:

• Active Directory designing, Architecture Solutions, Integration with platforms & Applications
• Develop an architecture of directory solutions for Windows, Unix, and related platforms
• Experience in consolidations of multiple forest and domains and demonstrated understanding on User accounts, machine accounts, GPOs
• Understand the requirement and create a migration plan for any services i.e. DNS, DHCP, and Certificate Services (PKI) etc.
• Analyzing the requirement and design a solution to fulfil the requirement with zero impact to other platforms
• Develop a power shell scripting with AD modules or VB .Net based on the requirements
• Manage Azure active directory design, Architect Solutions, Integration with platforms & Applications and AD connector to Azure
• Auditing the security logs and integrating with SIEM
• Conducting POC with multiple vendors for AD solutions and prepare detailed test cases. Create a clear recommendation document with pros and cons for senior management
• Vulnerability Assessment and Management related to Active Directory, DNS & Windows platforms
• Active Directory consolidations including application integration working with application teams
• Recommend security best practices to achieve stated business objectives, advises on risk assumptions for any variances granted, and provides alternatives to achieve desired end results

Required Qualifications:

• Minimum 5 years relevant experience in Architecture and designing, solutions & Migrating Active Directory, Azure AD, Windows & End points
• Strong Demonstrated experience with Active Directory migration tool or equivalent and consolidation of Global Forest and Domains. Hands on experience in successful consolidation of AD Forests and Domains
• Good Knowledge on (MIM) Microsoft Identity Management 2016 or above, earlier versions would be a plus.
• Must have hands-on experience working on Azure AD (Azure Active Directory)
• Extensive Experience working as Azure Admin for enterprise Active Directory setup and maintenance
• Strong experience in AD Trusts, two-way Trusts and one-way Trusts and deep knowledge of Active Directory Schemas and meta data
• Strong Knowledge on Azure AD Identity Management & Integration with on premise
• Strong knowledge of Azure Active Directory technologies, including authentication models, federation, Multifactor Authentication (MFA), conditional access policies and other relevant capabilities.
• Knowledge of best practices in AD/Azure Privileged access management and modern AD/Azure Secured Administration practices
• Strong PowerShell scripting
• Strong Knowledge on IAM disciplines like PIM and Privilege Administrative Accounts PAM solutions such as CyberArk
• Good knowledge on ADFS and Azure AD sync connectors
• Strong familiarity with DNS Active Directory integrated, partitions and Infoblox & DHCP systems and Migration of services from Active Directory any platform
• Demonstrated knowledge and experience in AD assessment in terms of OU delegation, GPOs, permission etc.,
• Expertise in Active Directory versions 2003, 2008R2, 2012R2 & 2016, 2019 and Azure Active Directory
• Good knowledge and hands on experience in setting up lab based on the solution requirements
• Demonstrated working knowledge and hands on experience in AD disaster recovery, Replication issues and resolution using tools such as repadmin
• Demonstrated experience in writing and applying GPOs, especially related to domain consolidations
• Good Knowledge on Active Directory & windows audit logs and levels and SIEM integration
• Good knowledge on Networking, firewalls, including host firewalls, DNS, DHCP, DFS & Network load balancers and Secure Global Directory or Secure LDAP
• Good knowledge on Cryptography, certificates, PKI, symmetric, asymmetric keys, Encryption & hash algorithms
• Good knowledge on AD authentication protocols Kerberos, NTLM, LDAP, LDAPS & LDAP-Start TLS
• Good knowledge on Network log capturing & analyzing the network packet captures through the tools Wireshark, Tshark, Microsoft NM etc.,
• Good knowledge on application integration with LDAP & Kerberos i.e. Keytab, krb5 etc.,
• Good knowledge on AD migration tools like ADMT, Quest etc., knowledge on AD trusts, forest, domain tree structures, sites, DNS, GPOs, OU, FRS, DFSR.
• Good knowledge on any Identity & Access Management tools like FIM, MIM, OIM, Quest etc.,
• Exposure to SAML, OAuth, OpenID and other security/IAM related standards
• Strong hands-on familiarity with host-based security solutions, Forensic & Investigation agents, and Compliance scanning and reporting, Hardening Active Directory
• Knowledge of single sign-on, federation, active directory/LDAP, Kerberos/NTLM authentication & integrated Windows authentication
• Good knowledge on Identity management and Role based access control, attribute-based access control & entitlement management
• Good knowledge on power shell scripting with AD modules or VB .Net and ability to write scripts based on the requirement
• Excellent communication skills, especially verbal and written
• Good documentation skills to write a design & configuration documents version controls
• Excellent Interpersonal skill and ability to work as part of a team
• Home office for remote work
• Ability to work some weekends and late nights performing approved changes
• ITIL V3 or later experience, experience in writing change request and attending Change Advisory Boards (CAB) meeting
• Experience with Security Controls and compliance

Job Description

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a  BPO HC & Insurance Operations Senior Representative  to join our team in "Chennai"

Position's General Duties and Tasks Required. In this Role you will be Responsible For :    - Read and understand the process documents provided by the customer - Analyze the insurance claims and process as per standard operating procedures - To understand and calculate (COB - Coordination of Benefit) the patients responsibility and perform insurance calculations - Familiarize, navigate multiple client applications and capture the necessary information to process insurance claims   Requirements for this role include: - 0 -1 Year of experience in any Healthcare BPO - University degree or equivalent that required 3+ years of formal studies - Candidates with good typing skills with 25 WPM or completed typewriting lower preferred or good to have - 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. - Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements  - Ability to communicate (oral/written) effectively in English to exchange information with our client.In this Role you will be Responsible For :    - Read and understand the process documents provided by the customer - Analyze the insurance claims and process as per standard operating procedures - To understand and calculate (COB - Coordination of Benefit) the patients responsibility and perform insurance calculations - Familiarize, navigate multiple client applications and capture the necessary information to process insurance claims   Requirements for this role include: - 0 -1 Year of experience in any Healthcare BPO - University degree or equivalent that required 3+ years of formal studies - Candidates with good typing skills with 25 WPM or completed typewriting lower preferred or good to have - 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. - Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements  - Ability to communicate (oral/written) effectively in English to exchange information with our client.

Job Description

Req ID: 300597 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a ServiceDesk Senior - ITIL to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

"• Answers the customers' contacts via agreed channels and record reported issues.
• Identifies issues, apply fixes and investigate root causes using processes & industry knowledge
• Provides technical guidance in activities associated with identifying, prioritizing and resolving problems by telephone and e-mail  
• Screens, refers, and diagnoses internal inquiries and work requests relating to PC maintenance
• Acts as coach & an escalation point for less experienced colleagues
• Ideally University education, preferably technical degree or Microsoft certifications 
• Experience working on  Microsoft Operating Systems local & Hybrid (Office and Remote) administration and Microsoft Office family applications is a plus
• Experience of providing Hybrid (Office and Remote) IT support
• Excellent communication and customer service skills
• This position is only available to those interested in direct staff employment opportunities with NTT DATA Services, Inc. or its subsidiaries.)"

"Senior Service Desk Associate  English 
India - Hybrid working (Office and Hybrid (Office and Remote))
Competitive Salary & Benefits
Role Overview
The Service Desk SeniorAssociate advises and assists users over the phone/chat/email  in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses, research, and resolves user issues. Documents service requests and dispatches orders to support groups for problem resolution. Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provides quick response to ensure maximum uptime of all users.
Role Responsibilities
Manages customer interactions & records reported issues in the ITSM
Identifies issues, apply fixes and investigate root causes using internal instructions.
Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone and e-mail
Screens, refers and diagnoses internal inquiries and work requests relating to PC maintenance
Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner
Key Skills
Ideally University education, preferably technical degree, or Microsoft certifications
Awareness of Microsoft Operating Systems local and Hybrid (Office and Remote) administration and Microsoft Office family applications
Experience of providing Hybrid (Office and Remote) IT support is an advantage
Ability to analyze and solve problems by investigating potential solutions using troubleshooting skills
Excellent communication and customer service skills
Fluency in English language
Flexibility to work shifts if required
Benefits
Our people are the most critical component of our long-term success and their health and wellbeing are our priority.
You will enjoy a comprehensive, locally competitive benefits package
Working for a top 5 company in the industry worldwide
Company culture focused on the employee wellbeing
The opportunity to grow a career in Monitoring/Infrastructure
Learning & Development platforms

"

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Job Description

Req ID: 317511 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a BPO Customer Care Associate to join our team in Quezon City, Quezon (PH-QUE), Philippines (PH).

"In these roles you will be responsible for:
• Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers.
• Ensuring customer satisfaction and strive to meet service standards. 
• A typical day will likely involve fielding between 75 to 100 calls.
• Communicating effectively and professionally with both internal and external customers to resolve questions and issues.
• Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team.
• Collaborating with management or other team members as appropriate to proactively address service issues and concerns.
 
Required Skills for this role include:
• At least 1 year of experience in a professional/office related environment (i.e. office support, administrative, clerical, customer service) that required you to work regularly scheduled shifts.
• At least 1 year of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 
• 6+ months of experience in a role that required attention to detail, accuracy, and accountability for your work product.
• 6+ months of experience in a role that required you to communicate (oral/written) effectively in a professional/office setting.
• An education level of at least a high school diploma or GED Preferences.
 
Preferred Skills include:
• Previous insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from members inquiring about payments, policy information, or claims.
 
For the first 06 months the candidate has to work from NTT Data onsite.  Post that, looking at their efficiency & performance, they will be allowed to take up the hybrid work model."
 

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

osition: Customer Care Specialist (Tier 1)
Position Status: Full Time On-Site available
Hours of Work:    Monday-Sunday 7:00am-11:00pm EST Department: President’s Choice Financial

Responsibilities:

•    Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and Tier 1 online support. 
•    Respond to customer inquiries in a pleasant, courteous, professional, and well-informed manner.
•    In conjunction with on-screen customer information, identify customer needs through customer contact while simultaneously reading/updating customer information on the system. •    Analyze information presented by the customer and action next steps accordingly based on the nature of the inquiry.  •    Adhere to established escalation procedures when mitigating complaints/escalations on the first contact. 
•    Remain current on program information and business initiatives, as well as corporate products and processes. 
•    Achieve quality service by accurately assessing and responding to customer needs, using sound judgment and flexibility when recommending appropriate options/solutions. 
•    Fulfill customer brand expectations in a manner that complies with policies, practices, and procedures.
•    Accurately complete appropriate documentation for each transaction.
•    End each call by completing all required activity in order to fulfill customer requests.

Requirements:

•    Excellent communication skills, both verbal and written. 
•    Fluent in English
•    Demonstrated analytical and problem-solving skills. •    Demonstrated ability to work within time constraints.  •    Working knowledge of PCs and strong keyboarding skills (min 25 wpm with an accuracy of 95%).
•    Positive attitude and demonstrated ability to perform in a team-based environment. 
•    Professional and pleasant telephone manner. 
•    Must have flexibility and willingness to work rotational shifts, including overnights and weekends. 
•    Experience working in a call center environment specifically in a customer service role.
•    Previous Financial Services experience would be considered an asset."
 

Job Description

Req ID: 310900 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Panama, Panamá (PA-8), Panama (PA).

Desktop Support Associate-Helpdesk (Remote Position)

Job Description:  

· Diagnoses and troubleshoots Level 1 problems encountered with personal computer hardware, software and peripherals

· Answers the help desk line and responds to users’ requests regarding computer systems.

· Acknowledges receipt of all user requests within defined service levels.

· Initiates service orders (tickets) for all user requests, assisting users as necessary to provide appropriate information.

· Maintains user information and documentation.

· Participates in ensuring that client requests via the ticketing system are managed to closure.

· Delivers results in support of achieving the organization’s Service Level Agreements.

· Prioritizes work based on time and complexity requirements.

· Exercises sensitivity to due process and proper pacing.

· Routes clients when appropriate to proper support queues.

· May identify opportunities for process improvements that contribute to the achievement of business metric goals.

· Solves problems consistently and completely with minimum supervision.

· Partners with employees to obtain resolution to complex technical issues.

· Performs quality audits.

Qualifications:

· Typically requires 1-2 years relevant experience.

· High School Diploma or equivalent.

· Strong telephone etiquette skills

·Ability to develop business relationships and communicate effectively with the user community.

· Basic trouble shooting skills.

· Basic understanding of the fundamentals of network, server, and desktop administration, installations, upgrades, techniques, tools, and equipment.

· May require industry / internal certifications to applicable role.

· Applies knowledge of client service techniques as required to address problems with PC based tools and products.

· Ability to perform general office requirements.

· Must be able to perform essential responsibilities with or without reasonable accommodations.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

Req ID: 317467 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Sr OpenShift Engineer to join our team in Dallas, Texas (US-TX), United States (US).

Job Duties and Responsibilities:

• Design automated, containerized cloud application platform solutions with a focus on application concerns, including cloud-ready distributed application architectures, migrating workloads to containers, containerized development workflows, and integrating container platforms with automated CI and CD pipelines.
• Provide mentoring to the developer community in the best practices associated with CI/CD deployments using Jenkins, Maven, and GIT.
• Assist in the design, build, management and operation of the continuous delivery framework and tools, and act as a subject matter expert on CI/CD for developer teams.
• Assist in the design, build, management and operation of the infrastructure as a service layer (hosted and cloud-based platforms) that supports the different platform services.
• Write and build continuous delivery pipelines to manage and automate the lifecycle of the different platform components.

• Essential Skills / Knowledge:
• Good understanding on OpenShift Architecture
• Hands-on experience in PaaS (OpenShift / Kubernetes)
• 5+ years’ experience with REDHAT OpenShift Container Platform
• Expertise with Kubernetes
• Expertise on upgradation / patching major/minor version of OpenShift/Kubernetes - Good knowledge on RBAC, Storage, Security
• Maintain container registry and certificates for operator.
• Automating the build of containerized systems with CI/CD tooling, Helm charts, and more.
• Managing deployments and rollbacks of applications
• Experience in Security & Hardening (under O&M) and suggest best security policies implementation.
• Experience working with Docker / CRIO / PODMAN
• Working experience on Prometheus
• Working experience on ELK / SPLUNK
• Knowledge on NAS / OCS / Ceph
• Working experience on Linux based infrastructure
• Knowledge on Shell / Python Scripting / Playbook development
• Knowledge on Ansible
• Good knowledge of automation and configuration management framework like Ansible, Puppet, Chef, etc.
• Knowledge on Jenkins is add-on
• Knowledge on Deployment tools is add-on
• Understanding of internet technologies (DNS, SNMP, HTTP, TCP/IP, CDNs)
• Experience with virtualization and cloud technologies (VMWare, RHEVM, AWS/GCP)
• Function as an SRE to enhance platform stability and perform proactive fixes and documenting root cause analysis and emergency response.
• Monitoring tools – Prometheus and/or Logic Monitor. Suggest & enable monitoring for 360-degree health status of the system.
• Good understanding of infrastructure tools & domain
• Ability to prioritize and work well under pressure
• Able to support weekend based on the Project needs
• Good Troubleshooting skills

Basic Qualifications:

5+ years of experience in:

• Source Code Management (SCM)
• DevOps
• Containerization
• OpenShift

#LI-PAS

#INDAPPS

#INDFSINS

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

Req ID: 312510 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Mid Data Science & AIML, GenAI Lead/Engineer to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Job Duties: Job Title: Data Science & AIML, GenAI Lead/Engineer

Key Responsibilities:
•    Develop and implement traditional machine learning algorithms.
•    Deploy at least one model in a production environment.
•    Write and maintain Python code for data science and machine learning projects.
                        
Minimum Skills Required: Preferred Qualifications:
•    Knowledge of Deep Learning (DL) techniques.
•    Experience working with Generative AI (GenAI) and Large Language Models (LLM).
•    Exposure to Langchain.

​​​​​​​#GenAINTT

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

Req ID: 317260 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a PAM Business Consultant to join our team in hyderabad, Andhra Pradesh (IN-AP), India (IN).

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

Req ID: 311658 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a L3 Production Support Specialist - Mexico - REMOTE to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

NTT Data Americas is Hiring!

This is a permanent, fulltime, salaried position with benefits.  Not open to C2C or C2H.

• Benefits include, but are not limited to:  Medical Insurance, Life Insurance, Paid Time Off (Vacation, Personal Days), Christmas Bonus, Savings Fund, Grocery Tickets

This position is fully Remote/Work from Home and may be based anywhere in Mexico.

Job Duties and Responsibilities Include:

• Actively provide support for resolution of L3 issues with detailed analysis, code fixes, and rigorous testing
• Work on supporting Product servers and clients on cutting-edge platforms 
• Contribute to our continuous improvement and continuous delivery
• Continually focus on enhancing the performance of the Java applications
• Work effectively in collaboration with other team members
• Implement new tool functionalities that support changing business requirements
• Develop functions that automate provisioning and access management primary/secondary controls
• Develop functions that help improve user experience
• Provide technical feedback and support to Development teams
• Perform detailed RCA of issues in production, and implement corrective actions
• Participate in Requirements gathering, design and implementation by collaborating closely with all the stakeholders
• Note: Candidate should be ready to take coder pad exercise as part of the interview process 

Basic, Required Qualifications:

• Minimum nine years' overall software expereince
• Minimum five years' hands-on experience in L3 Production Support
• At least three years' experience in core Java
• Hands-on experience with at least two projects in Java tech stack

Other Desired Qualifications:

• Experience working on DB and good with SQL queries
• Hands on expereince using Service now and process workflow
• Experience with using Splunk for debugging and logs
• Validated collaboration and communication skills, being able to lead in a global environment
• Understanding of Agile principles will be added advantage

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

#INDFSINS

Job Description

Req ID: 309513 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a AWS/Azure Cloud Lead Engineer to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Client's Business Problem to Solve?

Our client is a leading organization leveraging cloud technologies to streamline their IT infrastructure, enhance scalability, and drive digital transformation. NTT DATA is partnering with the client to manage their end-to-end cloud architecture and infrastructure services, ensuring secure, cost-e ective, and highly available cloud solutions.

Position's General Duties and Tasks

In this role, you will be responsible or good to have skills for:

• Good understanding of AWS/Azure Cloud Services IAAS/PAAS/SAAS
• Designing, deploying, and managing secure, scalable, and resilient cloud architectures on AWS/Azure platforms.
• Add-on Automating cloud infrastructure deployments using tools like Terraform, CloudFormation, or ARM templates.
• Ensuring robust cloud network configurations, including VPCs, subnets, firewalls, and hybrid connectivity solutions (e.g., ExpressRoute, Direct Connect).
• Monitoring and optimizing cloud performance, costs, and security compliance using industry-leading tools.
• Collaborating with cross-functional teams to ensure seamless integration and operational e iciency across cloud environments.
• Troubleshooting and resolving technical issues to maintain high availability and service continuity.

Requirements for This Role Include:

• Hands-on experience in AWS/Azure Cloud Platforms with a strong understanding of cloud services, architecture, and best practices.
• Proficiency in scripting and automation using tools like Python, PowerShell, or Bash is add on advantage
• Solid knowledge of cloud networking, security, and identity management (e.g., IAM, RBAC, VPNs) is add on advantage
• Familiarity with DevOps practices and tools like Jenkins, Ansible, or Git for CI/CD pipelines is add on advantage
• Strong analytical and problem-solving skills, with the ability to communicate complex technical concepts e        ectively.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

The Manager – is responsible for supervising one of the function in GBSS which consists of Team Leads and  Team Members.  This includes coordinating with  clients of NTT DATA across various countries managed by GBSS function of  NTT DATA.  Also includes providing support on internal/external queries, coordination with stake holders, process owners and internal clients.

Job Description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

Overview

We are looking to recruit a Project Manager to join our Financial Services Advisory Practice where you will be working on a wide range of digital transformation and strategic change projects for our Banking partners. As an Industry Consultant you will provides clients with the advice and delivery support that they need with their key projects. Whether it is organising, managing, delivering or setting up solutions we need the very best people to join us.

Responsibilities

• Responsible for the management & delivery of complex multi-stream projects in accordance with Project Management Methodology, including managing project scope, schedule, financials, risk, issue, resourcing, and governance.
• Planning & Management: document project scope, schedule and monitor delivery; organise and lead the Governance Fora; prepare and distribute progress reports; manage and monitor the programme’s cost/budget, project cash flow/invoicing; manage and correct deviations from plans; and communicate with relevant stakeholders.
• Dependency Management: coordinate early identification & management of external dependencies across the Programme.
• Risk Management: communicate and manage Programme risks and issues.
• Programme Roadmap: maintain a standardised visualisation of the roadmap of inflight deliverables and roadmap of what is coming up for onward portfolio reporting and tracking.
• Monitoring Outcomes: monitor benefits realisation in the form of key outcome metrics.
• Business Case & Financial Governance: coordinate and manage the development and implementation of the business case and financial management to project close out.
• Product Owner and IT Partnership: partner with Product Owner and Solutions Delivery Manager in the overall achievement of programme/project outcomes.
• Continuous Improvement: partner with Product Owner, Solutions Delivery Manager to evolve governance processes and ways of working.

Experience / Knowledge

• 5+yrs experience in project management in financial services.
• Experience of delivery of complex projects and Strong presentation skills
• Highly experienced in financial, stakeholder and people Management.
• Experience of working on projects through the full life-cycle (from project initiation to closing)
• Ability to positively engage and develop relationships with multiple stakeholders. Ability to deal with ambiguity and uncertainty
• Primary degree. Project management qualification (PMBOK/Prince2/PMP)

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

#LI-EMEA

Job Description

Req ID: 312451 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Sr. Data Science & AIML, GenAI Lead/Engineer to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Job Duties: Job Title: Data Science & AIML, GenAI Lead/Engineer

Key Responsibilities:
•    Develop and implement traditional machine learning algorithms.
•    Deploy at least one model in a production environment.
•    Write and maintain Python code for data science and machine learning projects.
                        
Minimum Skills Required: Preferred Qualifications:
•    Knowledge of Deep Learning (DL) techniques.
•    Experience working with Generative AI (GenAI) and Large Language Models (LLM).
•    Exposure to Langchain.

​​​​​​​#GenAINTT

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

Req ID: 312445 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Mid Data Science & AIML, GenAI Lead/Engineer to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Job Duties: Job Title: Data Science & AIML, GenAI Lead/Engineer

Responsibilities:
Conduct data analysis using Python.
Develop AI models leveraging Langchain, LlamaIndex, and Azure OpenAI Services.
Utilize Generative AI models and Natural Language Processing techniques.
Implement Retrieval-Augmented Generation (RAG) solutions.
Apply machine learning algorithms, data pre-processing, and manage AI lifecycle (model training, validation, monitoring).
                        
Minimum Skills Required: Qualifications:
2+ years of experience with AI Python development
Bachelor’s degree in computer science, Information Technology, or related field.
Strong analytical skills and attention to detail.
Ability to work independently or as part of a team.

​​​​​​​#GenAINTT

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

Req ID: 312439 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Mid Data Science & AIML, GenAI Lead/Engineer to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Job Duties: Job Title: Data Science & AIML, GenAI Lead/Engineer

Responsibilities:
Conduct data analysis using Python.
Develop AI models leveraging Langchain, LlamaIndex, and Azure OpenAI Services.
Utilize Generative AI models and Natural Language Processing techniques.
Implement Retrieval-Augmented Generation (RAG) solutions.
Apply machine learning algorithms, data pre-processing, and manage AI lifecycle (model training, validation, monitoring).
                        
Minimum Skills Required: Qualifications:
2+ years of experience with AI Python development
Bachelor’s degree in computer science, Information Technology, or related field.
Strong analytical skills and attention to detail.
Ability to work independently or as part of a team.

​​​​​​​#GenAINTT

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.