Job Description

Req ID: 310464 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Customer Care Associate - Portuguese and English to join our team in Dubai, Dubayy (AE-DU), United Arab Emirates (AE).

Customer Care Associate - Portuguese and English

Dubai, United Arab Emirates

 

Overview

Interacts with clients through telephone, email and online in response to inquiries. Provides information pertaining to client requests. Applies knowledge of systems and operations in support of assigned client group. Resolves client questions, complaints and requests, frequently involving some policy interpretation.

 

Responsibilities 

• Responsible for managing a customer through the complete implementation and deployment process of a property management system. 
• Develop and maintain a strong supporting relationship with the property through phone calls and emails. 
• Ensure that all appropriate information is provided, received, and verified in preparation for a successful deployment or upgrade of the PM system at property level.
• Develop pre-work for property administrative tasks and configurations to ensure compliance to brand standards for room types, standard and local rate plans.
• Manage the customer relationship through the deployment process to ensure satisfaction.  Schedule and monitor the completion of the installation. 
• Provide updates to vendors when necessary. 
• Complete all necessary review of configuration documents and successfully initiate and complete cutover and balancing of inventory for installs, escalating when necessary to the appropriate groups. 
• Responsible for managing multiple relationships for deployment at the same time.

 

Key Skills

• Possess excellent customer service skills
• Fluent in Portuguese and English Languages
• Have prior hotel work-experience in front-office or other direct customer interface roles
• Computer savvy resources with analytic and troubleshooting skills and a knack to find solutions to technology-based problems
• Knowledge of central reservations systems, property management systems, revenue management systems and global distribution systems considered a plus

 

Desirable skills

Experience in planning, implementation and deployment of Property Management Systems (PMS) such as OperaPMS.

 

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

#LI-EMEA

Job Description

Req ID: 307086 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Offshore Data Engineer Tester (Lead) to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Job Duties: 
- Work with data engineers and architects to create and execute test plans to validate the migration of data and transformation assets from AWS to Azure.
- Develop and execute test plans, test cases, and test scripts.
- Ensure compliance with industry standards and best practices.  Identify, document, and track defects and issues.
- Monitor and report on QA metrics and KPIs.
- Stay up-to-date with the latest QA tools, techniques, and trends.
- Participate in product design and requirement reviews.
- Ensure that all QA activities are documented and auditable.

 

 

Basic Qualifications:
· 8+ years leading testing teams, including familiarity with test paradigms, rigor, and documentation.
· 8+ years Scripting / automated test design, build, and execution (python preferred)
- familiarity with Azure
- experience with data engineering testing and testing methodologies
- Ability to design, script, and execute test plans, maintaining rigor through the testing process

- Demonstrate proficiency in coding skills, utilizing languages such as Python, Java, and Scala to efficiently move solutions into production while prioritizing performance, security, scalability, and robust data integrations. 

- Collaborate seamlessly across diverse technical stacks, including Cloudera, Databricks, Snowflake, and AWS. 

- Think critically to identify potential pitfalls and write test cases to mitigate them.

Preferred Skills:

· Demonstrate production experience in core data platforms including AWS, Azure, Hadoop, and more.

· Undergraduate or Graduate degree preferredMinimum Skills Required: 

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

Req ID: 319486 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Ab Initio Developer to join our team in Charlotte, North Carolina (US-NC), United States (US).

 

Key Responsibilities:

- Read and create JSON and XML files as inputs or output of the ETL process

- Work with MFS (multifile system) for data processing

- Effectively communicate data design to other members of the team to ensure proper implementation -and utilization of the data structures

- Partner with source system Subject Matter Experts (SME)s, Data Analysts and Modelers to build conformed and Data Distribution views of complex data sources into our environment.

- Work very closely with business analysts, development teams and project managers for requirements and business rules

- Work on complex problems where analysis requires evaluation of intangible variance factors

- Plan, perform, and act as the escalation point for the most complex platform designs, coding, and testing

- Work with DBAs and will review and critique data architecture design and implementation work

 

Qualifications:

- 5+ years of experience in Ab Initio software, including the Graphical Development Environment (GDE) and Enterprise Metadata Environment (EME)

- API's like calling Kafka and Webservices endpoints and reading and writing data to message queues

- 5 years of experience in databases like Oracle, MongoDB, Teradata and tools such as Toad, MongoDB Compass, Teradata SQL Assistant

- Schedulers like Autosys, Control center & Control-M.

- Version Control tools - GitHub, Ab Initio EME

- Shell Scripting, SQL, PL/SQL

- UNIX, Windows, Linux OS and associated commands

- Pearl and UNIX scripting

 

Nice to Have:

- Agile methodologies is beneficial

- Domain knowledge in Banking/Core Banking and Digital Channel Technologies (Including Email technologies, Mail Encryption, Secure Email, Secure Inbox, SMS, PUSH etc.), Credit Cards, Health care & Life science

 

Education:

- Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)

 

#INDFSINS

#L1-NAM

 

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

Req ID: 312473 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Sr. Data Science & AIML, GenAI Lead/Engineer to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Job Duties: Job Title: Data Science & AIML, GenAI Lead/Engineer

Key Responsibilities:
•    Develop and implement traditional machine learning algorithms.
•    Deploy at least one model in a production environment.
•    Write and maintain Python code for data science and machine learning projects.
                        
Minimum Skills Required: Preferred Qualifications:
•    Knowledge of Deep Learning (DL) techniques.
•    Experience working with Generative AI (GenAI) and Large Language Models (LLM).
•    Exposure to Langchain.

​​​​​​​#GenAINTT

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

Req ID: 317010 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Front-end Developer, Angular, NodeJS - Plano, Texas to join our team in Plano, Texas (US-TX), United States (US).

NTT Data Americas is Hiring!

 

This is a permanent, fulltime, salaried position with benefits.  Not open to C2C or C2H.

 

Location:  Plano or Westfield, Texas

 

The Value You Deliver: Job Duties and Responsibilities Include:

• Collaborating with architecture, security, and UXD to build architecturally compliant apps
• Partnering with platform squads to define engineering standards, standard methodologies, and tooling
• Providing engineering thought leadership to advance Health Care benefits and management outcomes and facilitate a cloud-first approach
• Collaborating with other team members and stakeholders to analyze and solve problems
• Staying ahead of the curve by aligning architecture, user experience, and security with chapters and COEs
• Supporting a cloud-first world through upskilling and augmenting squads with deep AWS expertise

 

Basic, Required Qualifications:

• Bachelor’s degree of Computer Science or other related field
• Minmum six years of experience in designing and implementing web applications, to include:
  • Front-end frameworks and web technologies including HTML/CSS, JavaScript or Typescript, web components, Node.js or Angular
  • Open-source stack technologies, and webapp/API security
  • Crafting and developing enterprise digital applications with MVC design pattern, micro front-end strategy and open micro service architectures
  • Building digital restful APIs (GraphQL is a plus)
  • DevSecOps standard and tools like Jenkins or Jenkins Core, Git/GitHub
  • Container and cloud technologies, including Docker, Kubernetes and AWS, as well as secure application development
  • Cloud solutions, serverless architecture, containerization strategies
  • Quality-first, testable solutions using TDD and automation
  • Version control system management using various Git workflows
  • In-depth knowledge secure coding standards and practices

 

Other Desired Qualifications:

• A passion crafting outstanding experiences using your strong understanding of functional programming and front end and API design patterns
• Knowledge of the web application landscape, architectures, trends, and emerging technologies used in crafting performant, resilient, and robust web apps
• Creative thinker with a passion for solving big or challenging problems
• Excellent understanding of computer science fundamentals, data structures, and algorithms to ensure alignment to software engineering methodologies
• Excellent understanding of Test-Driven Development and Test Pyramid in support of highly resilient and stable apps with a high degree of code coverage
• Strong understanding of modern development principles such as trunk-based development, feature toggles, and branch by abstraction to support performant and collaborative engineering teams
• Excellent communication and influencing skills to integrate effectively into the inclusive culture
• Proven desire to learn new skills and emerging technologies/industry trends quickly
• Strong experience in leading in a reciprocal, team-based environment with a constant focus on learning, mentoring, and encouraging others

 

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

 

#INDFSINS

Job Description

Req ID: 316698 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Payments BA - Service Assurance to join our team in Hyderabad, Telangana (IN-TG), India (IN).

Payments BA – Techno-Functional

Summary of Role:

We are seeking a highly skilled techno-functional Business analyst who has worked on Payments domain. The ideal candidate will have extensive knowledge of banking systems and a proven track record in engaging with Stakeholder across the various stages of the Project Lifecycle to understand requirements, participate in user story grooming session, work with various teams to ensure technical delivery of the requirements.

 

What you will do:

• Act as a liaison between business, IT and QA teams to ensure alignment on requirements and technical deliverables.
• Interacting with functional BAs, product SMEs, QAs, engineering teams and solution architects to provide walk through of the requirements, understand technical dependencies and work with them to deliver the solutions.
• Provide content leadership in working with the clients in defining solutions to their business requirements.
• Interacting with business stakeholders for requirements gathering, analysis, documentation etc.
• Work with the delivery / implementation teams to provide domain inputs and to ensure delivery and implementation of the proposed solution.
• Interacting with the technical team to ensure that the requirements are clear and well understood.
• Translating business requirement document into technical specifications and analyze payment-related requirements.
• Oversee or participate in UAT and resolve technical issues during development and post-implementation.
• 6-15 years of Industry experience, having worked in Tier-1 IT organizations in BFSI domain with a focus on Payments Domain experience in Low and High Value Payments, Cross Border Payments and key regulations & associated IT impacts, affecting the Payments market, such as Single Euro Payments Area (SEPA), Instant Payments, Payment Services Directive, Open Banking etc.

Required Skillset

Domain Expertise:

• Must have in-depth solutioning experience in Banking Domain with focus on payments.
• Good to have the ability to read and understand regulatory changes such as SWIFT / SEPA rulebooks and understand requirements.

Technical Skills:

• Should have the ability to understand As-is and gather requirements.
• Knowledge of payment system and technologies (ISO 20022, EMV, tokenization)
• Familiarity with Database, scripting, Microservice architecture.

Analytical Skill:

• Proficiency in analyzing complex workflow and proposing scalable solution
• Experience with tools like JIRA, Confluence etc.

Soft Skills:

• Excellent communication and stakeholder management
• Strong problem solving and critical thinking skills.
• ability to work independently and as part of team
• Well versed in documentation skills such as flow diagrams, procedures and manuals.

 

Educational Requirements

• Bachelor’s degree in computer science, Information Technology or related field.
• MBA or M.Tech would be a plus.

 

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

Req ID: 319085 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a DevOps Engineer - Digital Engineering Sr. Engineer to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Job Description – PD DevOps Automation Engineer

 

We are looking to onboard contractors for our TMS team who will work as a DevOps Automation Engineer with proficient knowledge and experience on writing, fixing, debugging & deployment of automation scripts & pipeline.

 

We are looking for committed associates with below skills taking up mentioned job responsibilities.

Skills Required

• Overall, 4-5 years of experience
• Must
  • Expert on GitHub, GitHub Actions, Azure Fundamentals, Azure CLI,
  • Hands-on experience on Ansible, Jenkins, Ant ,maven builds,
  • Good knowledge in Python, Shell Scripts, SQL, PowerShell
•  Added Advantage:
  • Docker, Containerization

 

Job Responsibilities

• Design and implement cloud provisioning and deployment solutions which are secure, scalable, resilient, monitored, auditable and cost optimized.
• Work closely with Engineering group to support implementation of cloud provisioning and deployment solutions.
• Design and implement continuous delivery pipelines that serve the purpose of provisioning and operating client test as well as production environments.
• Solid understanding of Continuous Integration and Continuous Delivery best practices.
• Experience migrating systems to hybrid or fully cloud-based solutions.
• Experience of microservice production deployment using blue-green technique.
• Experience in implementing distributed tracing to troubleshoot the interactions.
• Designing application monitoring to detect and help resolve problems.
• Experience in implementing containerized solution using Docker, Kubernetes Service
• Has good experience with Azure, PaaS, IaaS, SaaS architecture from Technical and non-Technical perspectives.
• Good communication skills for a highly collaborative software development process.
• Excellent verbal communication, analytical skill and critical thinking.
• Efficient and independently motivated.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

Req ID: 315789 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Backup Systems Integration Senior Specialist to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

NTT DATA, Inc. currently seeks a “Data Backup engineer” to join our team

 

Candidate should be able to take care of steady state support for Data Backup HW and Software based environment at enterprise level for multiple account in shared services model

 

As Data Backup Engineer, administer backup systems for our services customers. In addition, you will ensure the availability, reliability, scalability, and manageability of the backup environment. The primary duties will be related to support, administration, and deployment of backup solutions.

 

Role Responsibilities

- Define, track, and maintain data resources in the production IT environment.
- Gather requirements, design, and implement solutions to meet customers’ needs
- Work with key technical and business stakeholders to determine data backup requirements and creates solutions to meet requirements.

 

 

Requirements

 

-To have designed and developed similar products in the past, should be well versed with various backup technologies, and should have applied knowledge of SCSI, Fibre Channel, Storage Area Network and other storage technologies. They should have proven technical record in possessing excellent knowledge of OS Internals and device drives on Windows\UNIX\AIX or Linux operating system.

 

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

 

We are currently seeking a IAM Security Engineer (Onsite Hybrid) to join our team in Montreal, Quebec (CA-QC), Canada (CA).

 

Job Responsibilities Include:

• Collaborate with internal engineering teams to design PBAC (policy based access control) solution for infrastructure platforms and services.
• Develop, test and deploy PBAC integration for both in-house developed and vendor products following policy-as-code and GitOps methodology.
• Create detailed design documentation and present/articulate design decisions to internal governance forums.

Basic Qualifications: 

• Bachelor’s Degree in Computer Science/Engineering, Information security or similar.
• 5+ years of development experience using Python and hands-on with CI/CD pipelines, containerization tools like docker/podman and deploying applications to Kubernetes(Openshift/AKS).
• Experience with a declarative language like Prolog, Rego for policy-as-code implementations.
• Advanced scripting and SQL skills, including database schema design and using languages like PowerShell/Linux shell.
• Experience developing and implementing solutions using secure authentication protocols such as OIDC/ SAML and mTLS.
• Understanding of IAM cloud platforms such as those offered by Azure, AWS, GCP.
• Ability to manage multiple tasks and deliverables simultaneously in an organized and result oriented manner

Preferred Skills:

• Industry certifications (i.e. CISSP, CISM)
• Cloud security certifications like Microsoft Certified Identity and Access Administrator Associate and/or AWS Certified Security – Specialty.
• Savvy troubleshooting skills on a variety of different technologies (SQL, Linux OS utilities, PowerShell).
• Experience with implementation of PBAC solutions for application authorization.
• Experience with Sailpoint Identity Now or IdentityIQ IGA solutions.
• Excellent technical documentation skills.

 

#INDFSINS

#L1-NAM

 

 

 

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

Req ID: 320596 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Cideon Technical to join our team in Hyderabad, Telangana (IN-TG), India (IN).

Cideon Technical

 

Job Requirements

• 5 Years of working experience using CIDEON Software
• Experience in implementing and configuring AUTOCAD integration & migration with SAP using CIDEON tool
• Experience in implementing and configuring SOLIDWORKS integration & migration with SAP using CIDEON tool
• Experience in migrating drawings/documents using CIDEON into SAP
• Experience in Creating Document Info Records
• Experience in creating Characteristics/document structure and object links through CIDEON
• Good Verbal and Oral communications.

 

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

Req ID: 317469 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Sr OpenShift Engineer to join our team in Dallas, Texas (US-TX), United States (US).

 

Key Responsibilities:

- Design automated, containerized cloud application platform solutions with a focus on application concerns, including cloud-ready distributed application architectures, migrating workloads to containers, containerized development workflows, and integrating container platforms with automated CI and CD pipelines.

- Provide mentoring to the developer community in the best practices associated with CI/CD deployments using Jenkins, Maven, and GIT.

- Assist in the design, build, management and operation of the continuous delivery framework and tools, and act as a subject matter expert on CI/CD for developer teams.

- Assist in the design, build, management and operation of the infrastructure as a service layer (hosted and cloud-based platforms) that supports the different platform services.

- Write and build continuous delivery pipelines to manage and automate the lifecycle of the different platform components.

- Function as an SRE to enhance platform stability and perform proactive fixes and documenting root cause analysis and emergency response.

- Maintain container registry and certificates for operator.
- Automate the build of containerized systems with CI/CD tooling, Helm charts, and more. Managing deployments and rollbacks of applications.

 

Qualifications:

- 5+ years experience with REDHAT OpenShift Container Platform

- Good understanding on OpenShift Architecture
- Hands-on experience in PaaS (OpenShift / Kubernetes)
- Expertise with Kubernetes
- Expertise on upgradation / patching major/minor version of OpenShift/Kubernetes - Good knowledge on RBAC, Storage, Security
- Experience in Security & Hardening (under O&M) and suggest best security policies implementation.
- Experience working with Docker / CRIO / PODMAN
- Working experience on Prometheus
- Working experience on ELK / SPLUNK
- Knowledge on NAS / OCS / Ceph
- Working experience on Linux based infrastructure
- Knowledge on Shell / Python Scripting / Playbook development
- Knowledge on Ansible
- Good knowledge of automation and configuration management framework like Ansible, Puppet, Chef, etc.
- Knowledge on Jenkins is add on
- Knowledge on Deployment tools is add on
- Understanding of internet technologies (DNS, SNMP, HTTP, TCP/IP, CDNs)
- Experience with virtualization and cloud technologies (VMWare, RHEVM, AWS/GCP)
- Monitoring tools – Prometheus and/or Logic Monitor. Suggest & enable monitoring for 360 degree health status of the system.

 

Education:

- Bachelor’s degree in Computer Science, Engineering, or a related field.

 

#INDFSINS

#L1-NAM

#LI-PAS

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

Req ID: 316594 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Java Developer - Digital Solution Cnslt. Lead Consultant to join our team in Hyderabad, Telangana (IN-TG), India (IN).

Java Developer:

• Contribute to all stages of software development lifecycle
• Design, implement and maintain Java-based applications that can be high-volume and low-latency
• Analyze user requirements to define business objectives
• Envisioning system features and functionality
• Define application objectives and functionality
• Ensure application designs conform with business goals
• Develop and test software
• Identify and resolve any technical issues arising
• Create detailed design documentation
• Propose changes to current Java infrastructure
• Develop technical designs for application development
• Develop multimedia applications
• Write well designed, testable code
• Conducting software analysis, programming, testing, and debugging
• Manage Java and Java EE application development
• Develop documentation to help users
• Transforming requirements into stipulations
• Prepare and produce releases of software components
• Support continuous improvement, investigating alternatives and technologies, and presenting for architectural review

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

 

We are currently seeking a IT Audit Manager to join our team in Pomona, CA, US. 

 

NTT DATA is seeking an IT Audit Manager with SOX audit experience to join our team supporting one of our prominent Real Estate/ Commercial Clients, whose main headquarters is located in Pomona, California.

 

The ideal candidate for this position will have 5+ years of experience conducting Gap Assessments and Regulatory Compliance Assessments across organizational assets (On-prem and Cloud) related to SOX, NIST CSF, CIS and other relevant standards, identifying areas of improvement, and developing mitigation measures or additional controls.

 

The IT Audit Manager will lead an Internal Audit Program, as an individual contributor, responsible for development and maintenance of an annual SOX Audit program, coupled with responsibility for leading other internal audits as part of the program.

 

Listed below are more Important Role Responsibilities:

 

Audit Program Management:

• Develop and maintain cross-organizational relationships; Establish strategic partnership with control owners, second line of defense, and privacy leaders
• Champion a culture of security for risk reduction and business enablement through proactive IT controls and audit training and the dissemination of policies and procedures
• Understand and implement procedures for company-wide adherence to SOX and other compliance programs ensuring compliance with all applicable policies, regulatory requirements, and standards
• Develop Annual Audit Plan and lead execution and maintenance of annual audit scope including but not limited to: SOX
• Collect and manage the evidence of adherence to regulatory requirements for internal and external inspection
• Establish meeting and reporting cadence to provide regular Audit Program Updates to stakeholders

SOX Compliance:

• Lead and participate in IT-related Sarbanes-Oxley compliance efforts, including documentation, testing, and remediation activities
• Collaborate with cross-functional teams to identify key IT controls, document control narratives, and assess control effectiveness
• Coordinate and process regular IT control testing to validate compliance with SOX requirements
• Provide support as SOX subject matter expert (SME) to ensure SOX compliance meets regulatory requirements

IT General Controls:

• Assess and evaluate IT General Controls (ITGCs) related to access management, change management, system development, and more
• Identify control gaps or weaknesses and work with IT teams to design and implement effective control measures
• Monitor ongoing ITGC compliance and assist in control testing and documentation updates

Audit Support:

• Educate and assist staff in understanding information security controls and compliance activities and requirements associated with Audit scope
• Serve as a liaison between internal and external auditors and IT departments during audits
• Prepare and provide necessary documentation and evidence to auditors, ensuring accurate and timely responses to audit requests
• Facilitate walkthroughs and discussions related to IT processes and controls for audit purposes
• Assist staff in planning appropriate responses to identified control deficiencies

Audit Recommendation/Remediation:

• Develop recommendations and support toward implementing the recommendations by collaborating and coordinating with the respective system owners
• Maintain understanding of dataflow/architecture to understand impacts and support control definition
• Provide guidance and/or recommendations to enable understanding of findings and remediation requirements
• Perform follow-up related to audit recommendations and remediation tasks/activities through completion

Risk Assessment:

• Partner with IT Control Owners to resolve control failures identified through risk assessments, internal/external audits, or cyber security assessments
• Assist in evaluating the potential impact and likelihood of identified risks and prioritize mitigation efforts
• Maintain IT control and issue documentation within GRC tool

Process, Policy, and Procedure:

• Assist in the development, implementation, and/or maintenance of IT compliance policies, procedures, and guidelines ensuring alignment with relevant security and regulatory requirements
• Work with process owners to identify and understand new business processes or changes to existing processes including process narratives, related flowcharts

Continuous Program Improvement:

• Identify opportunities, provide recommendations, and participate toward enhancing IT Audit and Compliance processes and control effectiveness based on audit findings and industry trends

 

**Must reside in the U.S. as this is a Hybrid position. Remote and partial onsite work (expected T, W, Th ; standard 8am-5pm PST) at the client’s Pomona, California location.

 

Required Skills & Experience:

• 5+ years of experience managing IT audit engagements, and to include:
  • Ability to drive IT teams and escalate where necessary to ensure timely delivery of audit and compliance services
  • Ability to manage competing priorities and comfortable to work through ambiguity
• 5+ years of experience conducting Gap Assessments and Regulatory Compliance Assessments
• Application experience of SOX, ITIL, NIST 800-53, NIST CSF, NIST RMF, ISO27001, CIS Controls, IT General Controls, and/or other relevant regulatory frameworks is a must
• Experience with application of audit methodologies, risk assessment, and control evaluations to include documenting processes, control narratives, and audit findings

 

Desired Skills / Certifications:

• Attention to detail and ability to work independently and collaboratively
• Excellent oral and written communication skills
• Strong interpersonal, analytical, and problem-solving skills
• Preferred Cloud experience with SOX
• One or more professional certifications: CISA, CISM, CRISC, ISO Lead Auditor, or equivalent
• Familiarity with project management practices and techniques
• Experience working in a matrixed cross-functional environment within a service organization
• Bachelor’s degree: Information Technology, Computer Science, Engineering, or related field

 

 

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $129k - $160k. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits

 

 

 

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

Req ID: 318786 

 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

 

We are currently seeking a Lead / Sr. Drupal with Apigee Developer to join our team in King Of Prussia, Pennsylvania (US-PA), United States (US).

 

Job Duties and Responsibilities:

 

The candidate should have experience integrating Drupal with Apigee for API management. This includes configuring API gateways, ensuring secure and efficient communication between Drupal and Apigee, and troubleshooting any integration issues related to API consumption and management.

Required:

1. Experience with Drupal
   • The candidate must have strong experience with Drupal. They should be familiar with Drupal 9, 10 and have a proven track record of working with these versions to build, manage, and troubleshoot Drupal sites.
   • The candidate Must have hands-on experience setting up Drupal from scratch on both local and production environments, including configuring servers (Apache/Nginx, PHP, PostgreSQL).
   • Drupal CMS Configuration: In-depth knowledge of Drupal’s content management features, such as content types, views, taxonomies, menus, and blocks. Should be able to structure content effectively for different use cases.
   • Content Workflow Management: Familiarity with Drupal’s content moderation and workflow tools, ensuring content approval, publishing, and versioning are properly set up.
   • User Permissions and Roles: Experience managing granular user permissions and roles to ensure secure and appropriate access across different types of users (admins, content creators, etc.).
   • API Documentation: Create and maintain Swagger/OpenAPI documentation for RESTful APIs to ensure consistency, usability, and ease of integration.
2. PHP
   Strong PHP development skills are essential, as Drupal is built on PHP. The candidate should be experienced in writing custom PHP code, integrating modules, and troubleshooting PHP-related issues within the Drupal environment.
3. Front-end Skills
   Proficiency in HTML, CSS, and JavaScript
4. PostgreSQL
   The candidate must have strong experience working with PostgreSQL, including database setup, integration with Drupal, and query optimization. Familiarity with Drupal’s database structure and ensuring PostgreSQL runs efficiently is critical for maintaining high performance and scalability.
5. Experience with Symfony, Composer, and Drush.
6. Ability to create and maintain continuous integration and delivery of applications.
7. SiteMinder
   The candidate should have experience working with SiteMinder for identity and access management. They must be familiar with configuring and integrating SiteMinder for user authentication and authorization within a Drupal environment, ensuring secure access control for the site.

Preferred

• Experience with front-end frameworks (e.g., React, Angular, Vue.js)
• Experience with self-hosted Drupal in a container or cloud environment.
• Experience of working in Agile environment, JIRA confluence

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Overall 8+ years of experience with minimum of 5+ years of experience working with Drupal. PHP.
• Strong knowledge of API security and best practices

 

Basic Qualifications:

• 5+ years of experience in Web Content Management
• 5+ years of experience in Drupal
• 5+ years of experience in Apigee

 

#INDFSINS

#INDAPPS

 

About NTT DATA

 

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

 

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Application Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving Packaged Application technologies such as ERP, Middleware and other business critical software incidents and problems.

Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients.

The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems.

This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions.

The Application Managed Services Engineer (L3) may also contribute to / support on project work as and when required.

What you'll be doing

Key Responsibilities:

• Ensures that assigned Packaged Application technologies such as ERP, Middleware and other business critical software in the client's environment site is configured, installed, tested, and operational.
• Performs necessary checks, apply monitoring tools and respond to alerts.
• Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail.
• Assists in analyzing, assigning, and escalating support calls.
• Investigates third line support calls assigned and identify the root cause of incidents and problems.
• Reports and escalates issues to 3rd party vendors if necessary.
• Provides onsite technical support to clients and provide field engineering services to clients.
• Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality.
• Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company.
• Proactively identifies opportunities for work optimization including opportunities for automation of work.
• May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines.
• May work on implementing and delivering Disaster Recovery functions and tests.
• Performs any related task as required.

Knowledge and Attributes:

• Ability to communicate and work across different cultures and social groups.
• Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
• Ability to adapt to changing circumstances.
• Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience).
• Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).
• Relevant certifications such as (but not limited to) -
  • SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4.
  • SAP Technology Consultant.
  • SAP Certified Technology Associate - SAP HANA 2.0.
  • Oracle Cloud Infrastructure Architect Professional.
  • IBM Certified System Administrator - WebSphere Application Server Network.

Required Experience:

• Seasoned years of work experience.
• Seasoned experience required in Engineering function within a medium to large ICT organization.
• Seasoned experience of Managed Services.
• Excellent working knowledge of ITIL processes.
• Excellent experience working with vendors and/or 3rd parties.
• Seasoned experience managing Packaged Application technologies such as ERP, Middleware and other business critical software.

Workplace type:

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

working student

What you'll be doing

Hast Du…

… Interesse, neben Deinem Studium praktische Erfahrungen zu sammeln?

… Freude an neuen Herausforderungen?

… Lust, spannende Aufgaben zu übernehmen?

Working at NTT

Dann verstärke uns als Werkstudent:In in unserem Inside Sales Team

Der Einsatz ist zum nächstmöglichen Zeitpunkt bis auf Weiteres geplant.

Deine Aufgaben:
 

Als Werkstudent:In im Bereich Inside Sales unterstützt Du das gesamte Team im Tagesgeschäft und wirst wie ein vollwertiges Teammitglied in den Arbeitsablauf eingebunden

• Du unterstützt selbstständig bei allen anfallenden administrativen Aufgaben

• Du bist eingebunden in der Betreuung von Kunden und lernst, Kundenbeziehungen aufzubauen und aufrechtzuerhalten und zeigst Interesse an und Wissen über deren Umfeld.

• Du bringst Dich aktiv in die Zusammenarbeit des Teams ein und übernimmst Verantwortung für eine konsequente Kundenzufriedenheit während des gesamten Lebenszyklus des Kundenkaufprozesses, indem Du zusammen mit Deinem Team Ressourcen für den Vertrag für jeden Kunden entwickelst, implementierst und verwaltest

• Aufgrund Deines engen Kontakts zu den Teammitgliedern und Deiner Unterstützung erhältst Du tiefe Einblicke in einen der größten IT Dienstleister der Welt

What will make you a good fit for the role?

Deine Motivation und was wir bieten:

• Du hast bereits die ersten Semester Deines Studiums, idealerweise im Bereich Wirtschaftsinformatik, Wirtschaftswissenschaft oder Sozialwissenschaften oder einem vergleichbaren Studiengang erfolgreich absolviert

• Du hast die Möglichkeit, Dich in Deinen Interessengebieten zu vertiefen und eigene Ideen und Projekte anzustoßen

• Du verfügst über eine gute Auffassungsgabe und möchtest Dich ständig weiterentwickeln

• Dank eines individuellen Mentorings und praxisorientierter Einarbeitung, entwickelst Du Dich fachlich und persönlich weiter

• Du bist von Anfang an Teil des Teams und profitierst von flachen Hierarchien und der internationalen Zusammenarbeit

• Dein Arbeitsplatz in Bad Homburg ist optimal an den öffentlichen Nahverkehr angebunden und wenn Du möchtest, kannst Du auch gerne gelegentlich aus dem Homeoffice arbeiten

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Description

Req ID: 310915 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Guadalajara, México (MX-MEX), Mexico (MX).

· Diagnoses and troubleshoots Level 1 problems encountered with personal computer hardware, software and peripherals. · Answers the help desk line and responds to users’ requests regarding computer systems. · Acknowledges receipt of all user requests within defined service levels. · Initiates service orders (tickets) for all user requests, assisting users as necessary to provide appropriate information. · Maintains user information and documentation. · Participates in ensuring that client requests via the ticketing system are managed to closure. · Delivers results in support of achieving the organization’s Service Level Agreements. · Prioritizes work based on time and complexity requirements. · Exercises sensitivity to due process and proper pacing. · Routes clients when appropriate to proper support queues. · May identify opportunities for process improvements that contribute to the achievement of business metric goals. · Solves problems consistently and completely with minimum supervision. · Partners with employees to obtain resolution to complex technical issues. · Performs quality audits.· Typically requires 1-2 years relevant experience. · High School Diploma or equivalent. · Strong telephone etiquette skills · Ability to develop business relationships and communicate effectively with the user community. · Basic trouble shooting skills. · Basic understanding of the fundamentals of network, server, and desktop administration, installations, upgrades, techniques, tools, and equipment. · May require industry / internal certifications to applicable role. · Applies knowledge of client service techniques as required to address problems with PC based tools and products. · Ability to perform general office requirements. · Must be able to perform essential responsibilities with or without reasonable accommodations. · Non-Exempt

 

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Client Project Manager is a seasoned subject matter expert, responsible for leading and directing concurrent client projects classified as standard or complex.

The primary responsibility of the Client Project Manager is to interface with all project stakeholders to take projects from original concept through to final implementation, including handing over to Operations (whether internal to the organization or into the client's support operations).

What you'll be doing

Key Responsibilities:

• Leads and directs concurrent standard or complex projects.
• Engages with stakeholders to deliver projects from original concept through final implementation.
• Ensures client satisfaction and manage escalations, acting as a single point of contact to the client.
• Ensures that the project delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction.
• Manages the delivery of the project, including rigorous scope control and change management.
• Ensures client satisfaction and manage escalations, acting as a single point of contact to the client.
• Documentation and management of risks and issues.
• Ensures clear and concise communications to all stakeholders.
• Provides pre-sales support by working with sales teams to scope and cost a project solution which includes the completion of a proposal. This may include Client presentations of our delivery approach as part of a tender process.
• Identifies opportunities and influences the sale by conducting a business conversation with the client positioning organizational consulting and technical services offerings.
• Coordinates activities of the project teams through task delegation or resource assignment etc.
• Performs any other related task as required.

Knowledge and Attributes:

• Seasoned project management skills, including the ability to plan, organize, and execute projects from initiation to completion.
• Ability to establish strong relationships with internal stakeholders and external clients.
• Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
• Good written and verbal communication skills.
• Ability to work in high-pressure environments.
• Seasoned ability to manage urgent and complex tasks simultaneously.
• Seasoned business acumen and commercial skills.
• Passionate, strong initiative, self-driven with a commitment to succeed.
• Seasoned influencing ability whilst taking a collaborative approach.
• Decisive with good attention to detail ability.
• Seasoned ability to promote project services to both internal stakeholders and external clients.
• Competent in project change management.
• Seasoned knowledge of the industry, domain, or technology related to the client's project.
• Seasoned problem-solving and analytical skills to identify and address issues that may arise during project implementation.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in business and / or project management or related field.
• Relevant project management certifications preferably PMP required.
• ITIL certification is beneficial.

Required Experience:

• Seasoned project management experience preferably in a multinational professional services environment.
• Seasoned client engagement experience.
• Demonstrated understanding of the project life cycle.
• Demonstrated competency in project change management.
• Seasoned experience managing expectations when balancing alternatives against business and financial constraints.

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Client Manager is an advanced subject matter expert. This is a quota-bearing sales persona, and the primary responsibility of the role is to take full ownership of assigned accounts, retain these clients and find new business.

The focus of this role is to manage and grow relationships in order to drive land, expansion and renewals across all solutions within assigned accounts.

The Senior Client Manager is required to pursue leads identified by aligned lead generation representatives/business development representatives.

What you'll be doing

Key Responsibilities:

• Manages and grows relationships to drive land, expansion and renewals across all solutions within assigned accounts in segment 3.
• Pursues leads identified by aligned Lead Generation/Business Development Representatives.
• Minimizes churn and maximizes retention in assigned accounts.
• Drives client satisfaction throughout the entire lifecycle of the clients’ buying process.
• Generates demand by assisting clients to identify current needs and then effectively articulate how the company can add value through its services and solutions.
• Influences and works closely with vendors/partners to achieve required results.
• Uses company sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast.
• Develops open and effective channels of communication in with each client within the assigned account.
• Encourages revenue growth by inspiring clients to additional services.
• Becomes the reliable point of contact for clients that is required to establish a strong business relationship.
• Takes ownership of a range of accounts within the assigned segments.
• Determines the best solution requirements for each client that can be deployed by other departments.
• Builds enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities for the organization.
• Develops and/or aligns governance and compliance policies in own practice area to identify and manage risk exposure liability.
• Monitors and controls financial governance and compliance throughout an area of specialization in order to manage financial cost.

Knowledge and Attributes:

• Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on company business requirements. Developing the skills to understand the client’s business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services.
• Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know the client, building effective and lasting relationships with them and to be seen as a trusted advisor.
• Sales solution skills. The knowledge of the company’s offerings, client applications, use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link company offerings, including high-value services to specific client and prospect needs and outcomes.
• Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in business or a sales related field.
• Relevant vendor certifications would be advantageous.

Required Experience:

• Advanced experience in a global partner management role.
• Advanced experience in a sales environment and/or customer service role.
• Advanced experience in the IT or professional services industry with a focus on business development and/or sales.
• Advanced experience in driving alignment to a common vision and working across multiple stakeholders to achieve sales growth.
• Advanced sales orientation with experience working with clients and business teams to create sales-orientated solutions and services.
• Advanced experience gained in a similar client manager role.
• Advanced experience working with Salesforce.com contact platform.

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.